Get Started with Cisco Finesse
Ramp up with Cisco Finesse in no time with our quick start guide. In a few easy steps, we'll have you up-to-speed on everything you need to know to develop products.
Technical Overview of Cisco Finesse
Not sure Cisco Finesse is right for you and your organization? The technical overview describes the basics: how to use, where it fits in the architecture, and some requirements.
Cisco Finesse provides both an "out-of-the-box" agent desktop and a web services toolkit to enable thin client agent desktops for Cisco Unified Contact Center Enterprise. The Finesse web services SDK is based on RESTful web services and is built to enable lower cost desktop customizations through an easy-to-use API.
Understand Cisco Finesse
This guide includes the key features and overview of Finesse.
Finesse Screenpop gadget
Getting Started with the Finesse Screenpop gadget
Sample Gadgets
Check out these Finesse sample gadgets to get started developing your own gadgets.
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Code | All Code |
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Community
Get help from the peers on the Cisco Finesse Developer Center Community.
Contact Center Competency
Check out related product and info in the Contact Center Competency.
Join Now
Check benefits and requirements for CDN membership Join the Cisco Developer Network.