http://developer.cisco.com/c/message_boards/find_category?p_l_id=&mbCategoryId=1267740 2013-06-20T03:19:50Z 2013-06-20T03:19:50Z Vasanthavalli Chandran http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4099631 2011-06-22T05:36:00Z 2011-06-22T05:36:00Z

Thanks for the quick response. Will send across a mail. Please let me know if this is the right API for bluetooth headset integration. Vasanth

Vasanthavalli Chandran 2011-06-22T05:36:00Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4098943 2011-06-21T22:37:35Z 2011-06-21T22:37:35Z

The CUPC Headset/Handset API does not currently have a unique Tech Center on CDN, but documentation can be provided by request.  Please send an email to developer-support@cisco.com and we can forwad to you.

David Staudt 2011-06-21T22:37:35Z Vasanthavalli Chandran http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4091249 2011-06-21T07:41:03Z 2011-06-21T07:41:03Z

Is this forum active???     I need access to CIco Headset/Handset API, but it seems it is unavailable from your site. We need to integrate Bluetooth headsets with CUPC for call control etc. Is this the right API to look for? Are there any other API I hould be looking at?

Vasanthavalli Chandran 2011-06-21T07:41:03Z David Schneider http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=1575619 2009-08-29T01:29:09Z 2009-08-29T01:29:09Z

Hi David, Will there be any new version of Handset API ? We have many customers requesting us to add more functions to our USB phones. But for last 2 years we did not see any new functions. Best regards David Schneider [url= ]mailto:david@menix.net[/url] [url= ]http://www.forcisco.com[/url]  

David Schneider 2009-08-29T01:29:09Z Jorge Raposo http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=1474862 2009-07-07T19:52:33Z 2009-07-07T19:52:33Z

Hi   I work on a call centre where the main function is to attend to our clients needs.   Sometimes we also need to make small phone surveys. For this we are currently using simple access databases to list and record customers data and responses. The number of phone calls to make is usually small (max 500), so we are not considering the option of acquiring specific software for this task. The cost would not be worth it.   To make this occasional tasks easier, smoother and faster I would like to have access making the call using pre-installed Cisco IP Communicator software on each computer. Each computer already has this software and everyone uses microphone and headphones to make and receive the calls.   I'm quite at ease with Office VBA so I was thinking on using some API or ActiveX to send the phone number to Cisco IP Communicator application using either the actual active session or by initiating a new session, but I can't find any documentation about parameters or Cisco API functions or even if there is any ActiveX control I can embed on a form. Is there any way of doing this?   Thanks in advance for any possible help. Best Regards Jorge Raposo PS: A valid answer could be that it is not possible to control Cisco IP communicator through MS Access, although I hope this is not the final answer :-)    

Jorge Raposo 2009-07-07T19:52:33Z Michael Sobhy http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=1401490 2009-05-31T05:54:00Z 2009-05-31T01:30:47Z

Dear All,   I am working in a call center and we use IP phones 7941G. I need to disable the function of hookswitch. I mean if the agent press the hookswitch no event change. no call dropped , no new dial tone. like it is not exist.   Thanks for your support.

Michael Sobhy 2009-05-31T01:30:47Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=1267742 2009-04-08T02:09:21Z 2009-04-08T01:57:14Z

Welcome to the Cisco Headset-Handset API discussion forum!

David Staudt 2009-04-08T01:57:14Z