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Technical Overview
Not sure Headset/Handset API is right for you and your organization? The technical overview describes the basics: how to use , where it fits in the architecture, and some requirements.
The Cisco IP Communicator PC-based softphone VoIP client provides a COM interface which allows integration with custom USB handset/headset hardware. Handset/headset vendors can use this interface to trigger Communicator hookswitch, volume and kepad press events.
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