Blogs

Check out the new content on the Cisco Developer Network reflecting the New & Enhanced features in Cisco Unified Communication Manager 9.1.

See the new 9.1 IP Phone Services Documentation ...Read More

 

The Unified Communications 9.0 Partner Bundle packages Cisco’s Collaboration application software for our Collaboration partner community to leverage for their internal lab or demonstration systems. The 9.0 version is now available for order. Learn More >> ...Read More

 

Developer Partners,

Cisco announces the availability of our 2012 Developer Partner presentations shared at CiscoLive London.

Please log into the Cisco Developer Network using your Partner UserID to download this content.

Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso PARTNER LOGIN REQUIRED
...Read More

 

Cisco Technology Developer Partners,

Cisco is proud to announce the availability of our Cisco Unified Communications System Release 8.6 Not-For-Resale software bundle on Cisco Marketplace (Partner Login Required).

To purchase the latest Unified Communications NFR Software bundle
- Navigate to Cisco Marketplace
- Login using your Cisco.com UserID ...Read More

 



REMINDER! CDN DEVELOPER TECHNICAL SESSION TRACK AT CISCO LIVE LONDON, JANUARY 31 through FEBRUARY 2, 2011
...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Showing 6 results.
Items per Page 20
of 1
First Previous Next Last

Forums

« Back to IP Phone Services Questions

9971 Softkey:Exit

Combination View Flat View Tree View
Threads [ Previous | Next ]
9971 Softkey:Exit
Answer
12/8/12 9:17 PM
I am creating custom softkeys on the 9971 and sometimes when I use Softkey:Exit as the URL the phone is making the softkey a back arrow and doesn't exit the application. It does seem to do this all the time. 7900 series phones have never had this problem. Anyone have any ideas?
Flag

RE: 9971 Softkey:Exit
Answer
12/10/12 4:18 PM as a reply to JAMES DEPHILLIP II.
Hi James,
Try using Init:Services to exit the application.
The application has to use the “Init:Services” URI and the “App:Close” URI to close the last XSI application launched from the application. If there is no application open, then the request has no effect.
Additionally, the Exit softkey takes the application to the previous screen, and if the application is at the top level, it closes the application.
Thanks,
Adrienne
Flag

RE: 9971 Softkey:Exit
Answer
12/10/12 4:37 PM as a reply to Adrienne Moherek.
Thank you but now some other questions come to mind...If Exit takes you back what does Softkey:Back do? Also why is this different on the 9971? On the 7965 the Softkey:Exit always closes the app no matter where i am within the application.
 
Adrienne Moherek:
Hi James,
Try using Init:Services to exit the application.
The application has to use the “Init:Services” URI and the “App:Close” URI to close the last XSI application launched from the application. If there is no application open, then the request has no effect.
Additionally, the Exit softkey takes the application to the previous screen, and if the application is at the top level, it closes the application.
Thanks,
Adrienne
Flag

RE: 9971 Softkey:Exit
Answer
12/11/12 7:09 AM as a reply to JAMES DEPHILLIP II.
Hi James,
   this topic was solved here some time ago...but I cannot find it. "App:Close", "Init:Services" (resp. "Initemoticonirectories") and "SoftKey:Exit" are uries for closing the application. This unconsistency comes from Cisco strategy to buy solutions from different companies. So 7945 firmware has different XML browser then 9971 and different then 8945 emoticon ... welcome to the Cisco world.
"Init:Services" or "Initemoticonirectories" works almost everywhere as expected, so I use it in my application.
Best way to handle exit browser is to parse request HTTP header, read phone model and firmware version and decide what exit URI you use.
Flag

RE: 9971 Softkey:Exit
Answer
12/12/12 3:05 AM as a reply to Miroslav Jasso.
Thanks I will try doing it that way I appreciate the help
 
Miroslav Jasso:
Hi James,
   this topic was solved here some time ago...but I cannot find it. "App:Close", "Init:Services" (resp. "Initirectories") and "SoftKey:Exit" are uries for closing the application. This unconsistency comes from Cisco strategy to buy solutions from different companies. So 7945 firmware has different XML browser then 9971 and different then 8945 ... welcome to the Cisco world.
"Init:Services" or "Initirectories" works almost everywhere as expected, so I use it in my application.
Best way to handle exit browser is to parse request HTTP header, read phone model and firmware version and decide what exit URI you use.
Flag

RE: 9971 Softkey:Exit
Answer
12/12/12 4:11 AM as a reply to JAMES DEPHILLIP II.
This is new behaviour on Cisco phones (SoftKey:Exit behaviour). We found it on latest firmwares. There is a solution for you:
1. If you need to close an app from softkey use appId. Use this attribute in your CiscoIPPhoneObject. Soft key "close" URL will be "App:Close:0::[your app id]".
2. If you need to close an app after app calls an URL (makes request) you need to include in answer CiscoIPPhoneExecute object with URL "Init:Services" or/and send to phone URL "App:Close:1:10:[your app id]" asynchronously. You cannot send a App:Close url as an answer on app request. App:Close url also cannot be sent to phone with 0 priority. "App:Close:1:10:" means that your app will be closed after a 10 seconds when phone will be idle.
Not all phone models supports Components API (App:Close url). Components API support matrix you can find on cisco site or in IPPS docs. If phone not supports Component API use "Init:Services" URL.
P.S. All this information you can find in IPPS docs. Please, RTFM.
Flag

Collateral


No files available