double EditDial URI arise a timeout error... http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=5811071 2013-05-22T04:55:05Z 2013-05-22T04:55:05Z Stefania Oliviero http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7299471 2012-10-03T08:58:35Z 2012-10-03T08:58:35Z

My Client tried on Cisco 7911 and 7942. I tried with 7970 model. For me is no longer a bug because I found the solution that is  to send an Init:Services URI before the EditDial URI.     

Stefania Oliviero 2012-10-03T08:58:35Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7293121 2012-10-03T01:39:30Z 2012-10-03T01:39:30Z

Interesting... I can't say as this sounds like good behaviour, so would lean towards 'bug'... Is this something you see using all Cisco phones, or only some models..? Do you have a CDN Developer Support contract so we can get engineering to look at some logs and traces? http://developer.cisco.com/web/devservices/alldevs#case

David Staudt 2012-10-03T01:39:30Z Stefania Oliviero http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7114359 2012-09-27T13:22:53Z 2012-09-27T13:16:14Z

[quote=David Staudt]If you're still working on this: can you provide some more details on the XML objects and the flow of events?  Sample XML request/response and or a network packet capture of the scenario would be most helpful.[/quote] this is the request I do: via JTapi method Terminal.SendData   <CiscoIPPhoneExecute> <ExecuteItem  URL="EditDial:6503" ></ExecuteItem> </CiscoIPPhoneExecute> And this is the Exception I get the second time: Exception: Cti request timed out com.cisco.jtapi.PlatformExceptionImpl: Cti request timed out at com.cisco.jtapi.TerminalImpl.sendData(TerminalImpl.java:1128) at com.cisco.jtapi.TerminalImpl.sendData(TerminalImpl.java:1109) at testPush.pushEditDial(testPush.java:701) at testPush.main(testPush.java:147)

Stefania Oliviero 2012-09-27T13:16:14Z David Staudt http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6426480 2012-09-05T17:28:15Z 2012-09-05T17:28:15Z

If you're still working on this: can you provide some more details on the XML objects and the flow of events?  Sample XML request/response and or a network packet capture of the scenario would be most helpful.

David Staudt 2012-09-05T17:28:15Z Stefania Oliviero http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5811070 2012-06-04T09:04:18Z 2012-06-04T09:04:18Z

Hi to all, I use EditDial URI in a Web Click2Dial application. The customer doesn't want to use the Dial URi because he wants to check the dialed number before  starting call. If the user doesn't off Hook and resend an EditDIal URI (with the former request still displayed), my application arises an exception (Timeout) and  sometimes IPPhone is blocked (I Can't send no more command). My solution is to send an Init:Services URI befor the EditDial URI. Is this  a bug ?

Stefania Oliviero 2012-06-04T09:04:18Z