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I'm trying to fix the logout issue on 9971 ipphones and as the document suggested have used following URI's
to close the XSI application, but it doesn't seem to work
 
<CiscoIPPhoneExecute>");
 <ExecuteItem URL="Init:Services"/>
 <ExecuteItem URL="App:Close"/>
 </CiscoIPPhoneExecute>
 
The IPICS application keeps running even after I call this.

Hi Surbhi,

Please make sure the 9971 is using the latest firmware, and let me know if your application still will not close.

Thanks,
Adrienne

RE: 9971 logout issue
Answer
7/30/12 11:47 PM as a reply to Adrienne Moherek.
Thanks, it works