IM and Presence FAQs

Table of contents

What types of applications make the best use of the library?

The library makes it easy to embed presence and messaging into web-based portals or web-based applications.

What capabilities does the library support?

Capabilities Include:

  • Initiate 1:1 chat
  • Initiate/join group chat
  • Contact List
    • Ability to add/remove contacts
    • Groups support (not nested)
      • Ability to add/remove/collapse/rename
    • Show basic presence with icon
      • See custom presence text
  • Chat emoticons
  • Subscription handling
  • Robust error handling and reconnect on error
  • UI Support
    • Independently working contact list and chat panes (dockable)
    • Tabbed UI for one-to-one and group chats
    • Login screen

What is the sample client included with the library?

The library package does contain a sample client. This is not a production client but is included to provide an example of how many of the library components can be utilized.

What documentation exists for plug-ins?

Documentation included with the library includes a developer guide, deployment guide, architecture overview, sample code, and a functioning sample client.

Do I have to use the UI widgets included with the Library?

No. The UI widgets are included to aid developers in quickly implementing common UI components. However, there is no requirement to use any of the UI components in the library.

What type of support is available for the AJAX library?

Developers can obtain information from the following sources:

  • Library documentation
  • Online developer forum
  • Submit a support ticket via CDN

What browsers are supported?

Supported browsers for on-premise deployment:

  • Microsoft Internet Explorer 7 and 8
  • Mozilla Firefox 3.6
  • Apple Safari 4
  • Google Chrome 4.1 (Windows 7 only)

Supported browsers for hosted deployment:

  • Internet Explorer 8 and above
  • Firefox 10 and above
  • Safari 5
  • Chrome 10 and above

For best results, please use the latest service packs and updates for your operating system and browser.

Where can I find more information about XMPP?

Please visit: http://xmpp.org/

Now that I have the AJAX library, what can I connect to?

Contact your Cisco WebEx representative. They can assist you with getting access to a development and test environment.

 

Visit the Jabber Developer Forums to ask questions and interact with other developers.

Forums