Thomas Vanier | Hi, In softphone mode, the Cisco Web Communicator (CWC) plugin runs both a call control stack (SIP) and a media engine (audio/video). In deskphone mode, the same CWC opens a CTI (low-level protocol is called QBE) connection with CUCM to remote control another device. Bypassing the plugin would mean to have a 2-way real-time connection between the browser and CUCM, maybe in the future with technologies like web sockets for example ! To reply to your last question, the current Jabber SDK (telephony module) does require the CWC plugin whatever phone mode. Thomas |
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