Forums
« Back to Features and enhancements

updateConversation function Operations

Combination View Flat View Tree View
Threads [ Previous | Next ]
Hello,
 
 
Im trying to implement a transfer call in the Google Cisco Gadget, but consulting the Cisco Web Communicator SDK JavaScript API: http://developer.cisco.com/documents/4554576/c849c124-a064-4e01-88e4-b108f8a0cb49 , in the last page, the operations available to updateConversation function are only:

hold call
resume call
mute call
unmute call

 
But consulting the cwic.js updateConversation function operation: http://developer.cisco.com/jabber/api/symbols/$.fn.cwic.html , the operations avaiable for the updateConversation function are the follow:
 

hold call
resume call
mute call
unmute call
mute audio only
mute video only
unmute audio only
unmute video only
add video window for remote sender
remove video window for remote sender
update video preference on a call video escalate/de-escalate
conference two calls together
transfer a call

So my question is if these extra operations of the cwic.js are or not available to communicate with the CUCM
 
 
Many thanks for your time.
Best regards

Hi Nuno,
The documentation you referring to is kind of outdated. Please check out the latest document here to get the most updated information.
From what I can tell, the updateConversation has the following operations supported as you described. (under $.fn.cwic class)

hold call
resume call
mute call
unmute call
mute audio only
mute video only
unmute audio only
unmute video only
add video window for remote sender
remove video window for remote sender
update video preference on a call video escalate/de-escalate
conference two calls together
transfer a call

Thanks,
Howard

Hi Thomas,


Thanks for the fast reply!



Best regards

Howard deserves big thanks for his reply ;-)

As he mentioned, call transfer is supported in the Jabber SDK version 2.0 only. The gadget described on this page uses the SDK 1.0 which does not have advanced telephony features such as transfer and conference.
While the page is being updated, what I would suggest is you send an email to jabbersdk-support@cisco.com and I will respond privately with the latest Google gadget code ?

Side question: would you be interested in contributing to the Google gadget if it was open source ?

Thanks, Thomas

Hey Thomas



I cant seem to send an email to that adress jabbersdk-support@cisco.com , the error returned is: 550 550 #5.1.0 Address rejected. (state 13).
 
Delivery to the following recipient failed permanently:



     jabbersdk-support@cisco.com



Technical details of permanent failure:

Google tried to deliver your message, but it was rejected by the
recipient domain. We recommend contacting the other email provider for
further information about the cause of this error. The error that the
other server returned was: 550 550 #5.1.0 Address rejected. (state 13).
 

Thanks

Hi Nuno,

Apologies the mailing list was configured to block external senders, this should be fixed now if you want to resend me an email at jabbersdk-support@cisco.com.

Thanks, Thomas