Forums
« Back to Installation

I have sound but no video

Combination View Flat View Tree View
Threads [ Previous | Next ]
I can make call from one sample.html to another computer with sample.html and I can hear the sound
But video for remote view pop out with blank.
I have checked boxes “with Video ” on both ends.
Attaching my log file to post
Thomas, is any magic you can help me with, please.
Thanks in advance.<strong style="font-family: 'Times New Roman'; font-size: medium; font-weight: normal;"> 
Attachments:

In Device ->phone- > myphone -> Protocol Specific Information
I had - Media Termination Point Required checked 
When I uncheck it all works now

Hi Vlad,
 
I'm glad to see you fixed the issue.  Looking through the logs it seems like you were doing everything else correctly.  I'll check if Media Termination Point Required is mentioned in any CUCM administration guide and update our docs with the info.
 
Thanks,
Martin.
 

Vlad Titov:
In Device ->phone- > myphone -> Protocol Specific Information
I had - Media Termination Point Required checked 
When I uncheck it all works now