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RE: Multi DN Deskphone

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Hi Folks,
 
From a voice feature view only, do you know if it's possible to control a deskphone with 2 DN, and therefore place or answer a call from the second DN ?
 
Thanks for your help
Kind regards
 
Fabian

RE: Multi DN Deskphone
Answer
11/8/12 10:24 PM as a reply to Christophe Baehr.
Fabian,
Yes, you can do that. Mae sure your deskphone has 2 DNs assigned to. From the sample.html, select that deskphone and make a regular call. You should be able to make another call and it will be using the 2nd DN. Also, the other DN can receive calls while you are connected with original DN.
Howard

Hi Howard,
I did some test. I'm controlling a DeskPhone with 2 DN. But I'm unable to place or receive a call on the 2nd line from the sample.html.
The webbrowser even doesn't recognize that the 2nd DN is ringing for instance.
If I place my 1st DN OFF HOOK (from the deskphone), the web page immediately change, which is not true if I place my 2nd DN OFF HOOK.
 
So I'm not sure how you proceed to make it work, but it doesn't seem to work so easily emoticon
 
Regards
Fabian

Christophe Baehr:
Hi Folks,
 
From a voice feature view only, do you know if it's possible to control a deskphone with 2 DN, and therefore place or answer a call from the second DN ?
 
Thanks for your help
Kind regards
 
Fabian

 
Hi,
 

It is possible to control a phone with multiple DNs, but you can only
control one line at a time and will only get events for the line you
choose to control.
 

Regards,

Martin.

Hi Martin,
 
Thanks for your answer.
Any idea if support for calls on multi-DN at a time will be supported ?
 
Regards
Fabian

RE: Multi DN Deskphone
Answer
11/9/12 10:17 AM as a reply to Christophe Baehr.
Hi Fabian,
 
As far as I'm aware it's on the feature backlog in the underlying call control library, but I have no idea when it may be scheduled for implementation.
 
Regards,
 
Martin.