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Jabber SDK ordering process problems
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Jabber SDK ordering process problems
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George Boda
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3/16/12
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Jabber SDK ordering process problems
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11/28/12 8:10 AM
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Hi,
Couple of major issues with ordering Jabber SDK from Cisco that I'd like to bring to the Product Management team's attention:
For ref the ordering guide can be downloaded from: http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/ucapps_og.pdf
Issue 1: All Jabber packaged products
except Jabber SDK
are listed on the cover of the Cisco Unified Communications Applications Ordering Guide. I had to search for keyword "Jabber SDK" to find out if the guide contains part numbers for ordering Jabber SDK.
Issue 2: Once I found the relevant section "10.3 Cisco Unified Communications Manager Device License Requirements" I realized that the
wrong part number
is listed. Page 35 lists LIC-CM-DL-XX as the part number to be purchased for registering Jabber SDK in softphone mode, but this part number cannot be ordered anymore from Cisco using the CCW configurator tool. The UCL Enhanced part number and the Adjunct device part numbers should be listed in the ordering guide to avoid confusion.
I understand that this is a new product and will have teething problems and hope the above will be rectified soon.
Thanks.
Best regards,
George
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Ting-Hao Chen
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RE: Jabber SDK ordering process problems
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11/28/12 4:55 PM as a reply to George Boda.
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George,
Thanks for poinitng this out, has forwarded to PM for review.
Howard
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Mags Moran
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RE: Jabber SDK ordering process problems
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11/28/12 5:50 PM as a reply to George Boda.
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Hi George, thanks for pointing this out. We will make the changes and publish an update as soon as possible.
Best regards,
Mags
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George Boda
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RE: Jabber SDK ordering process problems
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11/28/12 9:52 PM as a reply to Mags Moran.
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Thank you.
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