ActiveX Browser Plugin http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=6050734 2013-06-19T06:29:23Z 2013-06-19T06:29:23Z Vijetha V http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6070612 2012-07-12T03:55:50Z 2012-07-12T03:55:50Z

Hi Thomas, Yes I'm running windows 7 and IE8. I added the visualforce URL to trusted sites, but it still doesn't seem to work. I get the same 'phone cannot be initialized' message. Vijetha

Vijetha V 2012-07-12T03:55:50Z Thomas Vanier http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6065206 2012-07-11T13:35:14Z 2012-07-11T13:35:14Z

Hi Vijetha, Could it be a security issue ? If the sample application works in Internet Explorer, I would suggest to add the Visual force URL to the IE trusted sites. From the screen shots I think you are running Windows 7, what version of Internet Explorer ? Hope it helps, Thomas

Thomas Vanier 2012-07-11T13:35:14Z Vijetha V http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6063746 2012-07-11T06:54:09Z 2012-07-11T06:54:09Z

I have attached the screenshots of the log on IE. softphonelogHTML is the log when I run the code as plain HTML on my desktop softphonelogAPEX is the log when I run the same code as a visualforce page on salesforce.com

Vijetha V 2012-07-11T06:54:09Z Ting-Hao Chen http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6061826 2012-07-10T23:49:36Z 2012-07-10T23:49:36Z

Vijetha, As far as I know, the plugin is still needed at this point. Do you have any log that can share here so that we can get more details to try to see what was the root cause? You should be able to get the log files from Windows XP C:\Documents and Settings\{username}\Local Settings\Application Data\softphone.log Windows 7/Vista C:\Users\{username}\Application Data\Local\softphone.log Mac OS X /Users/{username}/Library/Application Support/softphone.log Thanks, Howard

Ting-Hao Chen 2012-07-10T23:49:36Z Vijetha V http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6050733 2012-07-10T06:56:31Z 2012-07-10T06:55:42Z

Hi,   I'm working on an integration of Salesforce.com with Jabber. The sample code provided on the Jabber website for video and voice requires that the browser plugin be enabled. This works fine when I run the code as plain HTML. However, when I use the same code for a Salesforce page(visualforce) , it says that the plugin is unavailable even though it has been installed. Is there any workaround where I can use the code without the ActiveX plugin?   Thanks

Vijetha V 2012-07-10T06:55:42Z