SoftPhone mode: established calls are ended in case of a page refresh http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=6246877 2013-06-18T23:32:59Z 2013-06-18T23:32:59Z Lorenz Grimm http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6246876 2012-08-07T15:36:47Z 2012-08-07T15:36:37Z

Hi   I loose all my active calls if I refresh the page where I've loaded the CWC Plugin. This is only the case if I register a CSF Device in the SoftPhone mode. Using the DeskPhone mode, the Plugin recovers the calls correctly after re-registering the phone. Is there a way to get around this behavior? We can't prohibit that the agent clicks on a link or refreshes the page while he is on a call.   Thanks.    Lorenz

Lorenz Grimm 2012-08-07T15:36:37Z