One way video http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=6325355 2013-05-24T10:14:55Z 2013-05-24T10:14:55Z Thomas Vanier http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=8040585 2012-10-25T16:32:37Z 2012-10-25T16:32:37Z

Hi Amit, Vimod, A few more questions: 1) What if you start a video call directly rather than escalating (pass videoDirection: 'SendRecv' to startConversation). Do you get 2-way video straight away or same problem ? 2) Just to confirm, the updateConversation({ videoDirection: 'SendRecv' }) will work after the conversation is actually connected, I think this is what your application does ? 3) If possible, could you test video escalation (same user/PC/CUCM) with the SDK sample application (sample.html) ? Thanks, Thomas

Thomas Vanier 2012-10-25T16:32:37Z vimod shankar http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=8025696 2012-10-25T05:53:15Z 2012-10-25T05:53:15Z

Hi Paul, We have used both Google Chrome(Version 22.0.1229.94 m) and Mozilla Firefox(ver : 15.0.1) The OS is Windows 7, 32 bit OS. Please let me know in case you need more details . Thanks and Regards, Vimod On Thu, Oct 25, 2012 at 9:19 AM, Cisco Developer Community Forums < cdicuser@developer.cisco.com> wrote: > Paul Dwyer has created a new message in the forum "APIs": > -------------------------------------------------------------- Martin - I > tro am very intersted in the answer. What browser are you using and on > what OS? > > Thanks > > quote=vimod shankar] > > Hi Amit, > > It looks like you're using an older version of the plugin with a newer > version of the SDK. I suggest you upgrade the plugin to the same version as > the sdk (cwic) on all machines as a first step. > > Note that we do not capture the camera until either local preview is > enabled or sending video is negotiated on the call. If any other > application is using the video camera at that time, we will not be able to > capture the camera and you will get a one-way video issue. > > Martin. > > > > Hi Martin, > > We cross checked with the plugin and the SDK of the same version > ('2.0.3.60643') and the issue persists. Is the issue specific to the > version? > > Thanks and Regards, > Vimod > -- > To respond to this post, please click the following link: ** or simply > reply to this email.

vimod shankar 2012-10-25T05:53:15Z Paul Dwyer http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=8024729 2012-10-25T03:49:18Z 2012-10-25T03:49:18Z

Martin - I tro am very intersted in the answer.  What browser are you using and on what OS?   Thanks   quote=vimod shankar] Hi Amit, It looks like you're using an older version of the plugin with a newer version of the SDK. I suggest you upgrade the plugin to the same version as the sdk (cwic) on all machines as a first step. Note that we do not capture the camera until either local preview is enabled or sending video is negotiated on the call. If any other application is using the video camera at that time, we will not be able to capture the camera and you will get a one-way video issue. Martin.   Hi Martin,   We cross checked with the plugin and the SDK of the same version ('2.0.3.60643') and the issue persists. Is the issue specific to the version?   Thanks and Regards, Vimod[/quote]

Paul Dwyer 2012-10-25T03:49:18Z vimod shankar http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6517839 2012-09-18T06:40:18Z 2012-09-18T06:40:18Z

[quote]Hi Amit, It looks like you're using an older version of the plugin with a newer version of the SDK. I suggest you upgrade the plugin to the same version as the sdk (cwic) on all machines as a first step. Note that we do not capture the camera until either local preview is enabled or sending video is negotiated on the call. If any other application is using the video camera at that time, we will not be able to capture the camera and you will get a one-way video issue. Martin.[/quote]   Hi Martin,   We cross checked with the plugin and the SDK of the same version ('2.0.3.60643') and the issue persists. Is the issue specific to the version?   Thanks and Regards, Vimod

vimod shankar 2012-09-18T06:40:18Z Martin Feeney http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6404424 2012-08-31T14:55:45Z 2012-08-31T14:55:45Z

Hi Amit, It looks like you're using an older version of the plugin with a newer version of the SDK. I suggest you upgrade the plugin to the same version as the sdk (cwic) on all machines as a first step. Note that we do not capture the camera until either local preview is enabled or sending video is negotiated on the call. If any other application is using the video camera at that time, we will not be able to capture the camera and you will get a one-way video issue. Martin.

Martin Feeney 2012-08-31T14:55:45Z Amit Sachan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6402813 2012-08-31T11:24:52Z 2012-08-31T11:24:52Z

Hi Thomas, We are using [i]videoDirection[/i] as inactive at start, while escalating it over the call. I have sent a mail with logs to jabbersdk-support@cisco.com Thanks, Amit

Amit Sachan 2012-08-31T11:24:52Z Thomas Vanier http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6353011 2012-08-27T11:06:26Z 2012-08-27T11:06:26Z

Hi Amit, As Howard mentioned, it would be interesting to know how your application uses the telephony (cwic) API, especially what [font=Courier New]videoDirection[/font] is passed to startConversation/updateConversation. Did you try the same scenario with the SDK sample application (sample.html) ? Feel free to send a fresh softphone.log to [email=jabbersdk-support@cisco.com]jabbersdk-support@cisco.com[/email]. Thanks, Thomas

Thomas Vanier 2012-08-27T11:06:26Z Ting-Hao Chen http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6340639 2012-08-23T17:35:44Z 2012-08-23T17:35:44Z

Hi Amit, Could you share more in details on which API you are using and any JavaScript console error or softphone log you might have? Thanks, Howard

Ting-Hao Chen 2012-08-23T17:35:44Z Amit Sachan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6325354 2012-08-22T07:24:40Z 2012-08-22T07:24:40Z

Hi, I have integrated Jabber Video in my portal; everything is working except video escalation. When an audio call get established and any party tries to escalate the call, escalating party start receiving video while the other party will wait for video feed. This is a consistent problem, but if I leave the one way video call running from almost 15-20 mins, then the other party will receive the feed automatically. In one way video state even the camera is not captured by the plug-in at start at the escalating party side.

Amit Sachan 2012-08-22T07:24:40Z