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RE: Phone gadget in Google Mail, Calendar and iGoogle

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The gagdet brings Cisco telephony to Google applications users, directly in the browser. Built on top of the Jabber SDK, it allows users to place and receive calls from the GMail, Calendar and iGoogle page.
The gadget is a work in progress, part of the Jabber SDK team innovation effort.
 
Click here to see it in action.

Hi Thomas,
I wasn't able to find the gadget xml definition. Could you post the link for it?
thanks
bernhard

Hi Bernhard,
The gadget is currently hosted at a temporary location, here is how to install it:
1. enable the "Add any gadget by URL" lab in the GMail settings
2. in the Gadgets section of the GMail settings,add the CWIC gadget with this URL:
http://tvanier.dyndns.org:1789/gadget/cwic_gadget.xml
Note the CWIC gadget does not use OpenSocial.
3. enter your CUCM user name and address given by your administrator

The gadget was mainly tested in Chrome on Mac, any feedback is welcome !
Have you ever developed any gadget yourself ?

Thomas,

is this gaget still available? I tried to install it and I receive the message 'plugin not available'.

Thanks,
Victor

Hi Victor,

Thanks for looking at the Jabber SDK and the phone gadget. See the getting started page, you are probably missing the Cisco Web Communicator (CWC) browser plugin, which can be downloaded from CCO
http://www.cisco.com/cisco/software/type.html?mdfid=283882159&flowid=28521

Note you also need a device configured in CUCM. Device type is "Cisco Unified Clients Services Framework" (CSF) with name ECP{user}, where {user} is your CUCM ed user name.
Are you setting up the gadget for yourself or in a lab/showroom ?

Thomas

Thanks Thomas,

yes, I needed to install the plugin, now it works. I'm setting the gadget for myself.
I was able to make it work with gmail and igoogle, but not with google calendar. What do I need to do to setup the plugin in Calendar?

Victor

To install the gadget in Calendar, you can open your Calendar from this URL
http://www.google.com/calendar/render?gadgeturl=http://tvanier.dyndns.org:1789/gadget/cwic_gadget.xml

Alternatively, the "Add any gadget by URL" labs is also available in the Calendar (see Calendar settings => Labs), you can enable it and follow the same process than in Mail.

The gadget is shown in the right sidebar, which you might need to expand.
Note the gadget UI is not fully ready yet, it does not support multi browser windows and/or tabs open at the same time.

Any comment or suggestion is welcome !

Thomas

Thomas,

do you know if Jabber SDK will support video calls too?

Thanks,
Victor

Hi Victor,

Video is the main feature to be added to the next Jabber SDK release. We are currently planning the next release, there is no committed date yet, probably early 2012.
Are you interested in the video in the gadget, or in general (any web application) ?

Thomas,

I'm interested in Web soft phone capabilities with video, for example for on line customer support.

Thanks,
Victor

Thanks Victor. Can I ask you how you would sort these web phone video features by priority order ?

A. cross platform (Windows/Mac/Linux)
B. cross browser (IE/Firefox/Chrome/Safari)
C. pop out/in video (separate window)
D. manual camera device selection
E. manual video resizing
F. full screen
G. picture in picture (see both participants)
H. escalate from audio to video
I. escalate from chat to video
J. multi call

Thomas, here you have:

B, J, G, A, H, I, D, C, E, F

Thanks,
Victor

This is slightly odd, as I thought I'd posted a comment last night, but it is now saying I haven't, so roughly, what I said was as follows...

This is excellent work. Do you know if this is likely to make it as an actual supported integration from Cisco, or is it down to individuals to develop this functionality?

Also, have you got anywhere with integrating presence information into Google Mail/Calendar etc.?

Thanks in advance for any further information you can provide.

Kind regards.
Darren.

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