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how can I get Original Calling Number in transfer scenario?

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Hello!
I expect below callflow:
  • Phone 1 calls Phone 2.
  • Phone 2 transfer call to phone3
  • phone 3 need to display phone 1 number.

how can I get Phone 1 (Original calling number) in ConnAlertingEvImpl?
Thanks.

After Transfer is completed, you can look at
CiscoCall.getCurrentCallingPartyAddress() or
CiscoCall.getCurrentCallingPartyInfo(). HTH.

T-you for your speedy reply.
If I use ConnAlertingEvImpl event, I can get an array of Connection Object, how do I ensure which one is the need to conversion CiscoCall ? Whether through the Connection.state ?

From any Connection event, you can get Connection object, from
Connection you can get specific CiscoCall. I don't see confusion here.
If you are using event directly, you can typecast ConnAlertingEv to
ConnEv, and get Connection using ConnEv.getConnection() and then
Connection.getCall() and typecast call to CiscoCall. HTH

Thank you very much!

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