Blogs

Check out the new content on the Cisco Developer Network reflecting the New & Enhanced features in Cisco Unified Communication Manager 9.1.
See the new 9.1 JTAPI Documentation ...Read More

 

The Unified Communications 9.0 Partner Bundle packages Cisco’s Collaboration application software for our Collaboration partner community to leverage for their internal lab or demonstration systems. The 9.0 version is now available for order. Learn More >> ...Read More

 

Developer Partners,

Cisco announces the availability of our 2012 Developer Partner presentations shared at CiscoLive San Diego.

Please log into the Cisco Developer Network using your Partner UserID to download this content.

Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso PARTNER LOGIN REQUIRED
...Read More

 

Developer Partners,

Cisco announces the availability of our 2012 Developer Partner presentations shared at CiscoLive London.

Please log into the Cisco Developer Network using your Partner UserID to download this content.

Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso PARTNER LOGIN REQUIRED
...Read More

 

Cisco Technology Developer Partners,

Cisco is proud to announce the availability of our Cisco Unified Communications System Release 8.6 Not-For-Resale software bundle on Cisco Marketplace (Partner Login Required).

To purchase the latest Unified Communications NFR Software bundle
- Navigate to Cisco Marketplace
- Login using your Cisco.com UserID ...Read More

 

Showing 1 - 5 of 30 results.
Items per Page 5
of 6
First Previous Last

Forums

« Back to Cisco JTAPI Questions

Not seeing CallCtlConnDisconnected in certain scenarios

Combination View Flat View Tree View
Threads [ Previous | Next ]
Not seeing CallCtlConnDisconnected in certain scenarios
jtapi callcontrolcallobserver missing events
Answer
1/17/13 4:30 PM
CM server version: 8.5.1.11900-21

I have two phones, line 4005 (Model 7962) and line 4020 (Model 7961). I added a CallControlCallObserver to each line via address.addCallObserver. The events are not coming in as I would expect after looking at the Jtapi Dev Guide. Call set-up and answering is fine, but when 4020 hangs up only 4005 gets disconnected events. If I do the same scenario except 4005 hangs up then only 4020 gets disconnected events. I would expect both phones to get disconnected events in both scenarios. So I am wondering if this is expected behavior or if there is something I missed. Below are the events recieved for both phones, where 4020 hangs up.

4020 calls 4005
[4020] CallCtlConnEstablished
[4005] ConnAlerting
[4005] CallCtlConnAlertingEv
[4005] TermConnCreated
[4005] TermConnRinging
[4005] CallCtlTermConnRinging
[4020] ConnCreated
[4020] ConnInProgress
[4020] CallCtlConnOffered
[4020] ConnAlerting
[4020] CallCtlConnAlertingEv
[4020] TermConnCreated
[4020] TermConnRinging
[4020] CallCtlTermConnRinging
[4005] CallActive
[4005] ConnCreated
[4005] ConnConnected
[4005] CallCtlConnEstablished
[4005] TermConnCreated
[4005] TermConnActive
[4005] CallCtlTermConnTalking
[4005] ConnCreated
[4005] ConnInProgress
[4005] CallCtlConnOffered
[4005] ConnAlerting
[4005] CallCtlConnAlertingEv
[4005] TermConnCreated
[4005] TermConnRinging
[4005] CallCtlTermConnRinging
[4020] CallActive
[4020] ConnCreated
[4020] ConnConnected
[4020] CallCtlConnInitiated
[4020] TermConnCreated
[4020] TermConnActive
[4020] CallCtlTermConnTalking
[4020] CallCtlConnDialing
[4020] CallCtlConnEstablished
[4020] ConnCreated
[4020] ConnInProgress
[4020] CallCtlConnOffered
[4020] ConnAlerting
[4020] CallCtlConnAlertingEv
[4020] TermConnCreated
[4020] TermConnRinging
[4020] CallCtlTermConnRinging

4005 Answers
[4005] ConnConnected
[4005] CallCtlConnEstablished
[4005] TermConnActive
[4005] CallCtlTermConnTalking
[4020] ConnConnected
[4020] CallCtlConnEstablished
[4005] ConnConnected
[4020] TermConnActive
[4020] CallCtlTermConnTalking
[4005] CallCtlConnEstablished
[4005] TermConnActive
[4005] CallCtlTermConnTalking
[4020] ConnConnected
[4020] CallCtlConnEstablished
[4020] TermConnActive
[4020] CallCtlTermConnTalking IP:            

4020 Hangs Up
[4005] TermConnDropped
[4005] CallCtlTermConnDropped
[4005] ConnDisconnected
[4005] CallCtlConnDisconnected
        
Flag

RE: Not seeing CallCtlConnDisconnected in certain scenarios
Answer
5/17/13 12:55 AM as a reply to Daniel Thomas.
You should be getting disconnected event for both the parties when either of them disconnects. Can you attach JTAPI log for the above said scenario
Flag

Collateral


No files available