Blogs

Check out the new content on the Cisco Developer Network reflecting the New & Enhanced features in Cisco Unified Communication Manager 9.1.
See the new 9.1 JTAPI Documentation ...Read More

 

The Unified Communications 9.0 Partner Bundle packages Cisco’s Collaboration application software for our Collaboration partner community to leverage for their internal lab or demonstration systems. The 9.0 version is now available for order. Learn More >> ...Read More

 

Developer Partners,

Cisco announces the availability of our 2012 Developer Partner presentations shared at CiscoLive San Diego.

Please log into the Cisco Developer Network using your Partner UserID to download this content.

Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso PARTNER LOGIN REQUIRED
...Read More

 

Developer Partners,

Cisco announces the availability of our 2012 Developer Partner presentations shared at CiscoLive London.

Please log into the Cisco Developer Network using your Partner UserID to download this content.

Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso PARTNER LOGIN REQUIRED
...Read More

 

Cisco Technology Developer Partners,

Cisco is proud to announce the availability of our Cisco Unified Communications System Release 8.6 Not-For-Resale software bundle on Cisco Marketplace (Partner Login Required).

To purchase the latest Unified Communications NFR Software bundle
- Navigate to Cisco Marketplace
- Login using your Cisco.com UserID ...Read More

 

Showing 1 - 5 of 30 results.
Items per Page 5
of 6
First Previous Last

Forums

« Back to Cisco JTAPI Questions

RE: JTAPI 9.1 - bakward compatibilty ?

Combination View Flat View Tree View
Threads [ Previous | Next ]
JTAPI 9.1 - bakward compatibilty ?
Answer
2/11/13 5:14 PM
 
Trying to use the latest JTAPI client JAR 9.1 against CUCM :
System version: 8.5.1.13900-5
 
Not compatable ?
 
Getting the standard error:
 
Cisco Error Code: -1932787632 - CTIERR_INCOMPATIBLE_PROTOCOL_VERSION [JTAPI and CTI versions are not compatible : CtiError Protocol version not supported]


Arvind
 
 
Flag

RE: JTAPI 9.1 - bakward compatibilty ?
Answer
2/11/13 5:23 PM as a reply to Arvind Sharma.
Cisco CTI clients are not intended to work across major versions - e.g. 8.x to 9.x.  CTI clients within a version train are designed/expected to work, however these combinations are not tested - e.g. 8.0(1) to 8.5(1).  Only the matched UCM and CTI client version is fully regression tested, and is always the recommended deployment.
Flag

RE: JTAPI 9.1 - bakward compatibilty ?
Answer
2/11/13 7:45 PM as a reply to Arvind Sharma.
CUCM version has to higher than the client version (or same). The combination you are using is not expected to work. 
JTAPI client version 8.5.1.x.z is supposed to work with CUCM version 9.1.x not vice versa.
Flag

Collateral


No files available