Blogs

Check out the new content on the Cisco Developer Network reflecting the New & Enhanced features in Cisco Unified Communication Manager 9.1.
See the new 9.1 JTAPI Documentation ...Read More

 

The Unified Communications 9.0 Partner Bundle packages Cisco’s Collaboration application software for our Collaboration partner community to leverage for their internal lab or demonstration systems. The 9.0 version is now available for order. Learn More >> ...Read More

 

Developer Partners,

Cisco announces the availability of our 2012 Developer Partner presentations shared at CiscoLive San Diego.

Please log into the Cisco Developer Network using your Partner UserID to download this content.

Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso PARTNER LOGIN REQUIRED
...Read More

 

Developer Partners,

Cisco announces the availability of our 2012 Developer Partner presentations shared at CiscoLive London.

Please log into the Cisco Developer Network using your Partner UserID to download this content.

Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso PARTNER LOGIN REQUIRED
...Read More

 

Cisco Technology Developer Partners,

Cisco is proud to announce the availability of our Cisco Unified Communications System Release 8.6 Not-For-Resale software bundle on Cisco Marketplace (Partner Login Required).

To purchase the latest Unified Communications NFR Software bundle
- Navigate to Cisco Marketplace
- Login using your Cisco.com UserID ...Read More

 

Showing 1 - 5 of 30 results.
Items per Page 5
of 6
First Previous Last

Forums

« Back to Cisco JTAPI Questions

9951, 9971 Terminal Restricted

Combination View Flat View Tree View
Threads [ Previous | Next ]
9951, 9971 Terminal Restricted
Answer
4/14/10 2:49 PM
Hello,
 
We try to run our JTAPI application (running in super provider mode) but for the new SIP based 9951, 9971 we always get the error 'Terminal is restricted' when trying to add CallObserver.
 
We have checked the terminals have 'Allow Control of Device from CTI' checked and they are not in Extension Mobility mode.
 
Do somebody have had the same issue ?
 
jmlacoste
Flag

RE: 9951, 9971 Terminal Restricted
Answer
4/14/10 8:24 PM as a reply to Jean-Marc Lacoste.
Add 'Standard CTI Allow Control of Phones supporting Connected Xfer and conf' role to the application/end user and retry. This is in addition to 'Standard CTI Enabled' role. Please refer to developer guide for details.
Flag

RE: 9951, 9971 Terminal Restricted
Answer
4/14/10 9:54 PM as a reply to Mohan Potluri.
Thanks it works now !
Flag

RE: 9951, 9971 Terminal Restricted
Answer
10/30/12 7:26 AM as a reply to Mohan Potluri.
Thanks a lot, very useful answer!
Martin
Flag

Collateral


No files available