Blogs

Showing 1 - 5 of 30 results.
Items per Page 5
of 6
First Previous Last

Forums

« Back to Cisco JTAPI Questions

call recording

Combination View Flat View Tree View
Threads [ Previous | Next ]
call recording
Answer
7/11/12 12:34 PM
Hi,
 
i'm trying to record a call.
i congigured an addrees to be Application controlled recordering but i'm not sure how to move on.
i searched this forum and the net but i did'nt find an explanation to that.
 
Thanks for any help.
Flag

RE: call recording
Answer
7/12/12 1:18 PM as a reply to Haim Noyman.
i'm trying again.

i gues i missed somethings abiut this issue.
first, when CiscoRTPInputStartedEv raised?
and does any recorder is needed to record call or i can use jtapi only?

please help me cause i realy feel in the dark.
Flag

RE: call recording
Answer
7/16/12 5:55 AM as a reply to Haim Noyman.
Please, read this: http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.0.1/features_apps/CMmonrec.html
Flag

RE: call recording
Answer
7/17/12 8:27 AM as a reply to Sergei Gorbunov.
Hi Sergei/Haim,

I am having the same issue. We have set up a SIP Trunk between the application server and the call Manager. Do we need to create a SIP Adapter for recieving the RTP Streams coming out of the phone? Is there any other way by which we can capture those RTP streams and get it converted into a .wav files? Please share a snippet if you have implemented this scenario.


Many Thanks!
Flag

RE: call recording
Answer
7/17/12 11:51 AM as a reply to Manas Varma.
Manas, your app server must listen a port described in a SIP trunk setup and act as SIP client. For each call party (nearend and farend) you will receive an SIP dialog. When SIP calls will be established you will start receive an RTP stream for each party. Please read docs and search forum for more information.
Flag

RE: call recording
Answer
7/18/12 5:28 AM as a reply to Sergei Gorbunov.
There is a scenario that reproduce a problem with 100% probability (reproduced on CUCM 7.1.5 and 8.6.2):

1. Address A calls to Hunt Pilot address B.
2. Some address C (from hunt line group) answers to call.
3. Address C makes transfer to address D.
4. JTAPI receive TransferStart event but not receive TransferEnd.
Flag

RE: call recording
Answer
7/18/12 6:51 AM as a reply to Sergei Gorbunov.
Support for hunt list feature from Cisco JTAPI perspective started from CUCM version 8.0.1. If applications wants to observe hunt list members (ie adding call observers on hunt list members), application should enable hunt list feature. Also CiscoTransferStartEv and CiscoTranasferEndEv will not be delivered when hunt list is involved in the call. Applications should use CiscoCallChagedEv to track the changes in the call. Take a look at the JTAPI developer guide for 8.0.1 for details.
Flag

RE: call recording
Answer
7/18/12 10:45 AM as a reply to Mohan Potluri.
Sorry, i am wrote in worng thread about transfer.
Flag

RE: call recording
Answer
7/18/12 2:45 PM as a reply to Sergei Gorbunov.
Hi Sergei,

Can you please advise us with any library that you know of for developing the SIP client which can listent to the RTP stream on the specified port.

Many Thanks
Flag

RE: call recording
Answer
8/2/12 3:57 PM as a reply to Manas Varma.
Hi Sergei ,

I tried with the JSIP library, but couldn;t find a way to get the voice stream recorded using it, albeit the text messages were getting logged using it. Can you please advise us with a library which can record the RTP streams coming on the PORT that is setup in the SIP Trunk. If you can share that snippet, it would be very helpful. Its teh last roadblock in our application, kindly help .

Many Thanks,
Manas Varma
Flag

RE: call recording
Answer
8/13/12 9:15 AM as a reply to Manas Varma.
Hi Sergei ,

I tried with the JSIP library, but couldn;t find a way to get the voice stream recorded using it, albeit the text messages were getting logged using it. Can you please advise us with a library which can record the RTP streams coming on the PORT that is setup in the SIP Trunk. If you can share that snippet, it would be very helpful. Its teh last roadblock in our application, kindly help .

Many Thanks,
Manas Varma

 
Manas, you can use JAIN SIP for SIP layer and JMF to receive an audio stream. 
Flag

Collateral


No files available