Good afternoon, our company is engaged in development of systems of record of conversations for the centers of processing of calls. Now we realize the project for Cisco contact center. A configuration ON the client of IVR - 7.0 (1) SR05_Build504 ICM - 7.5 (8) + ES6; CTIOS 7.5.8 + ES3 UCM - 7.1.5.10000-12 on request of the client to us is necessary for realizing функцинал not disconnected voice notification to the line about record of telephone conversation. Specify please what API - Cisco TAPI or JTAPI possesses fuller fuktsionaly for the solution of the following tasks:

1. Giving of operating teams to telephone sets
2. The conference organization with external devices
3. Transfer to the line of a sound signal