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unable to create provider

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Hi,
 
when I trying create provider I have following message:
unable to create provider -- directory temporarily not available
 
Where is problem ?

Hi,
 
when I trying create provider I have following message:
unable to create provider -- directory temporarily not available
 
Where is problem ?


<AY> When opening provider, CTI will return a "CTIFAILURE.DIRECTORY_TEMPORARY_UNAVAILABLE (0x8CCC005E)" error code when CUCM Publisher is not available, this is where CTI does IMS authentication with DB.  Please first check the Publisher connectivity, then check user credentials on CUCM admin page and any LDAP connectivity. Thanks.
 
 

Problem resolved. Thanks.

Hi Marek,

Can you please help us with the solution. What did you do to get it resolved. We are facing the same issue.

Many Thanks

Hi,

Check that CTI manager IP address in connection string is correct. In my case administrator gave me backup CTI Manager IP emoticon
After changed to correct IP it started working.

Thanks

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