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RE: CM's than supports JTAPI
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Sergei Gorbunov
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CM's than supports JTAPI
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3/5/12 5:23 AM
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I need to know what versions of CM supports JTAPI. Is BE-3000 supports JTAPI?
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Sergei Gorbunov
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RE: CM's than supports JTAPI
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9/6/12 8:43 AM as a reply to Sergei Gorbunov.
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Anybody?
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David Staudt
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RE: CM's than supports JTAPI
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9/6/12 8:49 PM as a reply to Sergei Gorbunov.
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I believe JTAPI available on the following UCM versions:
Unified Communications Manager
UCM Session Manager Edition
UCM Business Edition 6000
BE3000 is not supported
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Sergei Gorbunov
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RE: CM's than supports JTAPI
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9/7/12 6:59 AM as a reply to David Staudt.
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We just received a new BE-3000 station and i am have secceed with JTAPI on it. But there is fwe things that disappoint me:
1. For one user i can register and control only one device. This is not critical but annoying. Some events like TerminalAdded etc. will be not available, because there is restriction - one provider on one device.
2. AXL is not available. I can understand why, but maybe Cisco team may develop a readonly AXL API for BE? I think this is will be a good solution because there is no another way to receive phone IP - this is critical issue for our services.
3. There is no way to register CTI ports. If we want do something that behaves as CTI port we need to develop a client that wil be used from Telephony Application.
Summary, restrictions, listed above, does not allow us to provide all our services for clients that uses BE-3000.
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