Documentation

Get The Latest Doc

Get The Latest Doc

Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

Download the Latest Doc

Discuss

Discuss

Discussions and blogs on Cisco JTAPI

The Forum

Sample Applications

Sample Applications

This sample app is geared towards JTAPI developers who want to learn the implementation of XSI functionality introduced in release 3.3(3).

Click here to download

JTAPI Developer Guides - Newest On Bottom


   4.1(2) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  15 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   4.1(2) Cisco Unified Communications Manager JTAPI Installation Guide.pdf
  15 Aug 2008: Provides JTAPI client installation and configuration instructions.
   4.1(3) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  22 May 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   4.1(3) Cisco Unified Communications Manager JTAPI Installation Guide.pdf
  15 Aug 2008: Provides JTAPI client installation and configuration instructions.
   4.2(1) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  15 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   5.0(1) Cisco Unified Communication Manager JTAPI Developer Guide.pdf
  14 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   6.0(1) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  14 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   6.0(1) JavaDocs Interface Spec.zip
  14 Aug 2008: Includes diagrams, name spaces, attributes, code examples, and interrelationships of all methods available.
   6.1(1b) Release Notes for Cisco Unified Communications Manager.pdf
  28 Aug 2008: Incremental update based on new or changed interface features specific to Cisco Unified Communications Manager Release 6.1(1b). Refer to the Cisco and Third-Party APIs section.
   6.1(3) Cisco Unified Communications Manager API Release Notes.pdf
  5 Nov 2008: Describes the API changes specific to the 6.1(3) release.
   7.0(1) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  27 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   7.0(1) JavaDocs Interface Spec.zip
  27 Aug 2008: Includes diagrams, name spaces, attributes, code examples, and interrelationships of all methods available.
   7.1(2) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  22 May 2009: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   7.1(2) JavaDocs Interface Spec.zip
  22 May 2009: Includes diagrams, name spaces, attributes, code examples, and interrelationships of all methods available.
   7.1(3) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  2 Oct 2009: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   7.1(3) JavaDocs Interface Spec.zip
  25 Sep 2009: Includes diagrams, name spaces, attributes, code examples, and interrelationships of all methods available.
   7.1(3) Release Notes for Cisco Unified Communications Manager.pdf
  25 Sep 2009: Provides New and Changed interface features specific to Cisco Unified Communications Manager Release 7.1(3).
   8.0(1) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  14 Sep 2011: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   8.0(1) JavaDocs Interface Spec.zip
  16 Feb 2010: Includes diagrams, name spaces, attributes, code examples, and interrelationships of all methods available.
   8.5(1) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  20 Jan 2011: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   8.5(1) JavaDocs Interface Spec.zip
  21 Dec 2010: Includes diagrams, name spaces, attributes, code examples, and interrelationships of all methods available.
   8.6(1) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  1 Jul 2011: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   8.6(1) JavaDocs Interface Spec.zip
  1 Jul 2011: Includes diagrams, name spaces, attributes, code examples, and interrelationships of all methods available.
   9.0(1) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  26 Aug 2012: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   9.0(1) JavaDocs Interface Spec.zip
  26 Aug 2012: Includes diagrams, name spaces, attributes, code examples, and interrelationships of all methods available.
   9.1(1) Cisco Unified Communications Manager JTAPI Developers Guide.pdf
  8 Jan 2013: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   9.1(1) JavaDocs Interface Spec.zip
  8 Jan 2013: Includes diagrams, name spaces, attributes, code examples, and interrelationships of all methods available.

JTAPI Developer White Papers and General Documents


   Configure Outlook to receive Blog Messages.pdf
  22 Jul 2011: Illustrates how to configure Microsoft Outlook to automatically receive Cisco Developer Network Blog messages, announcements, and alerts.
   Unified CM 8.6.x CTI Improvements.pptx
  18 Jul 2011: Details regarding improved overall CTI scalability in Unified CM 8.6(1), including better multi-application support.
   Cisco Unified CM CTI Update for Releases 7.1(2) & 7.1(3).pdf
  19 Feb 2010: Cisco Technology Developer Partner Only document illustrating the TAPI and JTAPI changes planned for Unified CM 7.1(2) and 7.1(3).
   Unified CM 7.1(3) & 8.0(1) CTI Scalability Improvements.ppt
  22 Dec 2009: Details regarding improved overall CTI scalability in Unified CM 7.1(3) and 8.0(1), including better multi-application support.
   Unified CM 7.1(2) CTI Scalability Improvements.ppt
  16 Jul 2009: Details regarding improved overall CTI scalability in Unified CM 7.1(2)a, including better multi-line and shared-line support.

JTAPI Training Materials & Sample Applications


   9.0(1) JTAPI Test Tool for Unified CM
  14 Feb 2013: Cisco JTAPI Test Tool for use with Cisco Unified Communications Manager 9.0(1)
   8.6(1) JTAPI Test Tool for Unified CM.zip
  8 Jul 2011: Cisco JTAPI Test Tool for use with Cisco Unified Communications Manager 8.6(1).
   Cisco Unified Communications Manager Interface Introduction.pptx
  18 Feb 2011: Overview of all Cisco Unified Communication Manager Interfaces. Includes architecture diagrams, suggested uses, methods available, documentation, scalability, and troubleshooting. Updated: Jan 2011
   8.5(1) JTAPI Test Tool for Unified CM.zip
  12 Jan 2011: Cisco JTAPI Test Tool for use with Cisco Unified Communications Manager 8.5(1).
   8.0(1) JTAPI Test Tool for Unified CM.zip
  16 Feb 2010: Cisco JTAPI Test Tool for use with Cisco Unified Communications Manager 8.0(1).
   7.1(3) Cisco JTAPI Test Tool for Unifed CM.zip
  25 Sep 2009: Cisco JTAPI Test Tool for use with Cisco Unified Communications Manager 7.1(3).
   7.1(2) Cisco JTAPI Test Tool for Unifed CM.zip
  26 May 2009: Cisco JTAPI Test Tool for use with Cisco Unified Communications Manager 7.1(2).
   7.0(1) Cisco JTAPI Test Tool for Unifed CM.zip
  26 May 2009: Cisco JTAPI Test Tool for use with Cisco Unified Communications Manager 7.0(1).
   6.0(1) Cisco JTAPI Test Tool for Unifed CM.zip
  26 May 2009: Cisco JTAPI Test Tool for use with Cisco Unified Communications Manager 6.0(1).
   Cisco Unified JTAPI Test Tool User Guide.pdf
  5 Dec 2008: Details the features, installation, and operation of the Cisco Unified JTAPI Test Tool.
   Cisco Unified JTAPI Test Tool Training Video - Part 2.zip
  17 Sep 2008: Video illustrating advanced usage of the Cisco Unified JTAPI Test Tool. Part 2 of 2
   Cisco Unified JTAPI Test Tool Training Video - Part 1.zip
  17 Sep 2008: Video illustrating the installation and beginning level use of the Cisco Unified JTAPI Test Tool. Part 1 of 2
   JTAPI XSI Device Data Pass Through Sample Application.zip
  22 May 2008: This sample application is geared towards JTAPI developers who want to learn the implementation of XSI functionality introduced in release 3.3(3).