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Network/Provider out of service.
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Michael Lemen
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11/20/08
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Network/Provider out of service.
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12/13/08 1:08 AM
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When an app looses network connection (ie, network cable pulled) JTAPI detects the loss of network and reports Provider and Terminals are out of service. (which seems correct).
JTAPI also reports that any active calls/connections are disconnected (ConnDisconnected, CallCtlConnDisconnected).
This seems odd since the calls/connections are not disconnected.
Basically I want to handle the case where the network interface has changed (ie, wired to wireless). From the apps perspective it looks like the calls are disconnected then seconds later they are back (ie, disconnect from first NI then connects on second NI).
Is there a way for an app to detect a call disconnect from a "outOfService"?
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David Staudt
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Re: Network/Provider out of service.
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12/13/08 2:11 AM as a reply to Michael Lemen.
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Pls check CiscoCallChangedEv.getCiscoCause. You should receive a distinctive cause (don't recall exactly which one) when the cause is CTI disconnect/OOS.
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