« Back to Cisco JTAPI Questions

Active calls on address or terminal

Combination View Flat View Tree View
Threads [ Previous | Next ]
Active calls on address or terminal
cisco ip phone api jtapi webservice
Answer
4/17/09 4:36 AM
Hi there,
I would like to know if it is possible to get the active calls on an address in CCM. We have a web service written in C# that provides a poll functionalty. This service renders an XML and send it to the phone with questions or answers. During the process of the survey being answered we would like to get the dialed number, with jtapi.
 
What I want to do is to create a web service that receives the phone's IP (or extension) and, if the phone has an active call, get the number dialed returned. Would it be possible? Are we dreaming?
 
On the other hand, could anyone share information on a book or some resource regarding Cisco's Jtapi? I've been looking all over the internet, amazon, etc, but found no relevant source of information on this topic.
 
Bests,
Germán.
Flag

RE: Active calls on address or terminal
Answer
4/17/09 9:08 AM as a reply to German Ramirez-Espinoza.
Well, you can definitely obtain the info you want from JTAPI.  Unfortunately we are a bit light on JTAPI sample code.
 
The IP Phone Services SDK - http://developer.cisco.com/web/ipps/home - actually has some interesting Java helper code that exercises JTAPI to do some of the things you are hinting at here.  Check out /CiscoIPServices/Java/src/com/cisco/ipphone/sdk/CallerInfo/CallerInfoServer.java
Flag

RE: Active calls on address or terminal
Answer
4/17/09 7:58 PM as a reply to David Staudt.
Hi David,
Your information is more than helpful.
Thanks!
 
Germán.
Flag