Unable to create provider -- directory login timeout http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=10931922 2013-05-22T22:56:36Z 2013-05-22T22:56:36Z TEST S.p.A. http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=11026367 2013-01-23T10:11:20Z 2013-01-23T10:11:20Z

I solved the issue, I changed the LDAP authentication port on the CUCM and now the IM and Presence server is working fine also the JTAPI are working fine. If anyone is interested, I changed the port number from 389 to 3268. Thank you anyway Mohan for your response, regards   Denis Roman Fulin

TEST S.p.A. 2013-01-23T10:11:20Z TEST S.p.A. http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=11023663 2013-01-23T09:35:02Z 2013-01-23T09:35:02Z

Hi Mohan, JTAPI log should be active, but when I'm on a Windows machine no log file is created, and when I'm on a Linux machine the file logs are created but are empty..

TEST S.p.A. 2013-01-23T09:35:02Z Mohan Potluri http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=11020921 2013-01-23T08:07:17Z 2013-01-23T08:07:17Z

Can you turn on the JTAPI log and attach the jtapi log when you see this error? How many devices are associated with this user? 

Mohan Potluri 2013-01-23T08:07:17Z TEST S.p.A. http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=11022354 2013-01-23T07:45:36Z 2013-01-23T07:45:36Z

An update: when I shutdown my IM and Presence server, the jtapi application works fine, I never get the error. Anyone knows how to solve this issue? Thank you very much, regards Denis Roman Fulin

TEST S.p.A. 2013-01-23T07:45:36Z TEST S.p.A. http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10931921 2013-01-21T15:01:50Z 2013-01-21T14:59:43Z

Hello, I'm working on a modified version of the CallerInfoServer application. Everything was working well, but since we upgraded from CUCM 8.6 to 9.0, and now 9.1, I started to get this error when executing the application:   [b]com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- directory login timeout[/b]   Nothing was changed to the Java code or to the Application User Roles. If it can be of any help finding the solution: - Sometimes (very few times) I don't get the error and the application runs correctly. - When I restart the CTImanager on the CUCM, if I launch the jtapi application immediatly after the restart of CTImanager I don't get the error and the application runs correctly. - When I manage to start correctly the application, everything works fine. I'm currently developing the application, so I often need to stop it, modify and compile the new code, and then restart it. So restarting every time the CTImanager is not a good solution. Can you help me? Thank you very much, best regards   Denis Roman Fulin

TEST S.p.A. 2013-01-21T14:59:43Z