9951, 9971 Terminal Restricted http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=2108181 2013-05-25T18:21:16Z 2013-05-25T18:21:16Z Martin Gottfried http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=8139341 2012-10-30T07:26:02Z 2012-10-30T07:26:02Z

Thanks a lot, very useful answer! Martin

Martin Gottfried 2012-10-30T07:26:02Z Jean-Marc Lacoste http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=2110548 2010-04-14T21:54:53Z 2010-04-14T21:54:53Z

Thanks it works now !

Jean-Marc Lacoste 2010-04-14T21:54:53Z Mohan Potluri http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=2110486 2010-04-14T20:24:54Z 2010-04-14T20:24:54Z

Add 'Standard CTI Allow Control of Phones supporting Connected Xfer and conf' role to the application/end user and retry. This is in addition to 'Standard CTI Enabled' role. Please refer to developer guide for details.

Mohan Potluri 2010-04-14T20:24:54Z Jean-Marc Lacoste http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=2108180 2010-04-14T14:49:58Z 2010-04-14T14:49:10Z

Hello,   We try to run our JTAPI application (running in super provider mode) but for the new SIP based 9951, 9971 we always get the error 'Terminal is restricted' when trying to add CallObserver.   We have checked the terminals have 'Allow Control of Device from CTI' checked and they are not in Extension Mobility mode.   Do somebody have had the same issue ?   jmlacoste

Jean-Marc Lacoste 2010-04-14T14:49:10Z