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RE: application user or end user?

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Quick question - I couldn't find the answer documented. Both user types appear to work but which one is recommended to use for a Jtapi application?

There is no difference from a JTAPI perspective, any differences would be due to the way such uses are handled/managed in the system.  E.g.: Application users are not sync-ed to/from LDAP; application users are not listed in the UCM directory page