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Good morning,
 
I have no idea if it's right to post here my thread, anyway I try to post my question.
 
I've updated a Cisco 7960 with sip firmware and deployed to it new custom services.
When
I try to use these new services I receive an xml parse error from the
phone. I've noticed that the problem is due to softkeys added in the
code of new services and removing softkeys services run well.
I'm following this document:
 
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/5_1/english/programming/guide/ip5_1ch2.html#wpxref1047782
 
Maybe sip firmware doesn't support this kind of xml object?
 
Thank you in advance
Gionata Navarra

RE: sip firmware 7960
Answer
10/13/10 10:02 PM as a reply to Gionata Navarra.
Due to resource constraints, the 7940/60 phones running SIP loads do not support the full XML services implementation.  The main features missing are CiscoIPPhoneExecute and custom soft keys, there are a few others - the feature set is consistent with what is documented in the '3.0 IPPS Application Development Notes' here: http://developer.cisco.com/web/ipps/docs

Due to resource constraints, the 7940/60 phones running SIP loads do not support the full XML services implementation.  The main features missing are CiscoIPPhoneExecute and custom soft keys, there are a few others - the feature set is consistent with what is documented in the '3.0 IPPS Application Development Notes' here: http://developer.cisco.com/web/ipps/docs

 
 
This seems to be a problem because these services are deployed on 7960 with sip firmware installed and custom softkeys are essential.
Do you know if any upgrades of sip firmware resolve this issue? or any alternative solutions?
 
 
Thank you.
Gionata Navarra

RE: sip firmware 7960
Answer
10/14/10 11:02 PM as a reply to Gionata Navarra.
Unfortunately these models just do not have the capabilities (mostly memory) to add any additional features, and development for them is end-of-life.  
 
Only options are to use a SCCP firmware load or upgrade to a newer phone model.

Thank you very much.
 
Gionata Navarra