Bryce,

The JTAPI version of your application has to be <= the version of your
CUCM.

If the version of JTAPI you are currently running is the same as your
CUCM (which is recommended), then you cannot upgrade JTAPI without
upgrading your CUCM.

________________________________

From: Cisco Developer Community Forums
[mailto:cdicuser@developer.cisco.com]
Sent: Wednesday, April 27, 2011 8:36 AM
To: cdicuser@developer.cisco.com
Subject: New Message from Bryce Owen in Cisco JTAPI (JTAPI) - Cisco
JTAPI Questions: Upgrading Jtapi on a Call Manager


Bryce Owen has created a new message in the forum "Cisco JTAPI
Questions":

--------------------------------------------------------------
Hello,

Is there any way of upgrading Jtapi without upgrading the Call Manager?
We are having Jtapi issues with Quality Manager and we have determined
it is a bug with the Jtapi version.

Thanks,

Bryce
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