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RE: Detecting missed calls

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Detecting missed calls
missed calls terminal name event
Answer
8/17/11 4:57 PM
Hi there,
 
in order to build a custom list of missed calls, I need to know how to detect (which event) that an incoming call was missed (including the name of the terminal on which the call was missed).
 
Thanks and greetings,
Oliver

If you re observing a device, you would see a ConnAlertingEv when it was Ringing/Alerting, and a ConnConnectedEv when they picked up.

If you wrote your application to start a timer when you receive a ConnAlertingEv, after it timed out without receiving a ConnConnectedEv, you could assume the call went unanswered.