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Missing events CiscoTermConnRecording* on successful call recording

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Missing events CiscoTermConnRecording* on successful call recording
dialer call recording
Answer
1/2/12 10:22 AM
Hello,
 
i've encountered a problem when doing a call recording.
 
On a call which is started by dialer and gets transfered to a phone, JTapi doesn't dispatch CiscoTermConnRecordingStartEv and CiscoTermConnRecordingTargetInfoEv events but event CiscoTermConnRecordingEndEv is dispatched for a call. All dialers and phones are controlled by Application user used to connect to CUCM via JTapi inteface.
 
This problem doesn't manifest on all calls initiated by dialer, but only on 1/3 of the calls (63 of 192).
 
I'm using the latest version of CUCM 7.1.5 (7.1(5)bSU4).
 
Has anybody encountered this problem?
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RE: Missing events CiscoTermConnRecording* on successful call recording
Answer
1/2/12 9:58 PM as a reply to Vedran Zeljeznak.
No. We haven't seen any issues with recording start event. Can you attach the JTAPI logs for the calls 63 to 192?
 
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RE: Missing events CiscoTermConnRecording* on successful call recording
Answer
1/4/12 11:42 PM as a reply to Mohan Potluri.
As this will involve some detailed analysis and consultation, I recommend opening a CDN Developer Support case to pursue this issue:
 
http://developer.cisco.com/web/devservices/alldevs#case
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