I am trying to write an application that will get a specific call by iterating through all the calls from the provider.  My issue is everytime I call provider.getCalls() is returns null.  I've looked on the forums and haven't found much information.  The application user that I am using has been granted CTI control permission but I'm still not seeing any calls.  Any help would be greatly appreciated.  

I have my testing device to the control list and have placed a call to it but I don't see the call. So I have one device and have placed one call to that device. Here is the logic that I have implemented.

private Call findCall(String netId) throws Exception {
provider.addObserver(this);
conditionInService.waitTrue();
Terminal[] ts = provider.getTerminals();
Terminal term = provider.getTerminals()[0];
term.addCallObserver(this);
term.addObserver(this);
Call[] cs = provider.getCalls();
return return cs[0];
}

My code now waits for the CiscoTermInServiceEv event to happen before continuing but when I call the provider.getCalls() I still don't see any calls.

I found out that I can add a CallObserver and then just wait for the CallCtlConnEstablishedEv event and get the call that way.

You need to add a CallObserver to the Address object. Then just wait for the callChangedEvent to fire.

public class MyCallObserver implements CallControlCallObserver {

public synchronized void callChangedEvent( CallEv[] eventList ){
for ( int i = 0; i < eventList.length; i++ )
{
if( eventList.getID() == CallCtlConnEstablishedEv.ID) {
//do something cool here
}
}
}

}