Mohan Potluri | CSS is used a bit differently in CTI redirect when compared to normal call. In normal call, calling party CSS is used to find if called party is 'reachable'. When redirect is done from Cisco JTAPI or other CTI interfaces, calling party CSS is used by default. ie In A calls B, B redirect to C scenario, CSS of A should have partition of C for redirect to be successful. If application wants to use CSS of B, then redirect<code>(java.lang.String destination, int mode, int callingSearchSpace) with </code>CiscoConnection.ADDRESS_SEARCH_SPACE for third parameter should be used. Let us know if this resolves your issue. |
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