Log In
Developer Network
Technologies
Join the Network
Member Services
Events & Community
JTAPI (JTAPI) Developer Center
Overview
Documentation
Community
Wiki
Testing
Message Boards Home
Recent Posts
Statistics
Answer
(
Unmark
)
Mark as an Answer
« Back to Cisco JTAPI Questions
Matching calls on CISCO JTAPI and CTIOS
Threads [
Previous
|
Next
]
Vedran Zeljeznak
Posts:
6
Join Date:
3/23/10
Recent Posts
Matching calls on CISCO JTAPI and CTIOS
callid
cti
jtapi
connectioncallid
icmenterpriseuniqueid
Answer
3/23/12 2:07 PM
Mark as an Answer
Submit
Reply with Quote
Quick Reply
Hello,
I have an aplication which connects to JTAPI API on CUCM and CTIOS in IPCC and i need to match calls between these two APIs.
In JTAPI each call has a callId field (example: 7527/1) and in CTIOS each call has the following fields: ConnectionCallID (16784743), UniqueObjectID (call.5000.16784743.210) an ICMEnterpriseUniqueID(icm.150196.295). None of CTIOS fields match callId from JTAPI.
How can one get JTAPI callId from CTIOS call so one can be certain that call objects obtained from different APIs represent the same call?
Sign in to vote.
Flag
Please sign in to flag this as inappropriate.
Top
Sergei Gorbunov
Posts:
47
Join Date:
7/19/10
Recent Posts
RE: Matching calls on CISCO JTAPI and CTIOS
Answer
3/26/12 7:59 AM as a reply to Vedran Zeljeznak.
Mark as an Answer
Submit
Reply with Quote
Quick Reply
You can get a call in JTAPI by ConnectionCallId using Provider.getCall method.
Sign in to vote.
Flag
Please sign in to flag this as inappropriate.
Top
Overview
Documentation
Community
Wiki
Testing