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RE: SendData randomly returns authentication error 4 on CUCM 8.5

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We are pushing an URL using Ciscotterminal.sendData() méthod.
Randomly we have got the response:
<CiscoIPPhoneError Number="4"></CiscoIPPhoneError>
This should not occurs when pisuhing by CTI ?
This was on CUCM 8.5.1.11900(21)
Best regards,
jmlacoste

Hi,

This Error come when ip phone authentication is fail According to the <CiscoIPPhoneError Number="4"></CiscoIPPhoneError> Error.

so
*) if u use JTAPI then check the your network connection from your machine to CUCM machne.
*) Check the before this error your provider is created by CUCM IP, UserName & Password, if provider created successfully then check this terminal exist in this user or not.(if every thing is correct then check your network connection may be connection is break)


Over all this error will come when authentication fail.
This is My observation.



Thanks
Vinay

Senddata request may be refused with this error if phone is already processing other request. You must sync your requests to phone.