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Error Code
ErrorCode Returned by CiscoJtapiException
| CiscoJtapiException Error Code | Hex Value |
|---|---|
| UNSPECIFIED | 0x0 |
| CTI_FAILURE | 0x8CCC0000 |
| TIMEOUT | 0x8CCC0001 |
| NO_ACTIVE_DEVICE_FOR_THIRDPARTY | 0x8CCC0002 |
| EXISTING_FIRSTPARTY | 0x8CCC0003 |
| ILLEGAL_HANDLE | 0x8CCC0004 |
| UNDEFINED_LINE | 0x8CCC0005 |
| ILLEGAL_CALLINGPARTY | 0x8CCC0006 |
| CALL_ALREADY_EXISTS | 0x8CCC0007 |
| LINECONTROL_FAILURE | 0x8CCC0008 |
| ILLEGAL_CALLSTATE | 0x8CCC0009 |
| CALLHANDLE_NOTINCOMINGCALL | 0x8CCC000A |
| TRANSFERFAILED_DESTINATION_UNALLOCATED | 0x8CCC000B |
| TRANSFERFAILED_DESTINATION_BUSY | 0x8CCC000D |
| TRANSFERFAILED | 0x8CCC000E |
| HOLDFAILED | 0x8CCC000F |
| RETRIEVEFAILED | 0x8CCC0011 |
| DB_NO_MORE_DEVICES | 0x8CCC0012 |
| DEVICE_ALREADY_REGISTERED | 0x8CCC0013 |
| DB_ILLEGAL_DEVICE_TYPE | 0x8CCC0014 |
| DB_ERROR | 0x8CCC0015 |
| CANNOT_TERMINATE_MEDIA_ON_PHONE | 0x8CCC0016 |
| CTIERR_CALL_MANAGER_NOT_AVAILABLE | 0x8CCC0017 |
| CTIERR_ACCESS_TO_DEVICE_DENIED | 0x8CCC0018 |
| UNKNOWN_GLOBAL_CALL_HANDLE | 0x8CCC0019 |
| DEVICE_NOT_OPEN | 0x8CCC001A |
| ASSOCIATED_LINE_NOT_OPEN | 0x8CCC001B |
| SSAPI_NOT_REGISTERED | 0x8CCC001C |
| REDIRECT_CALL_DOES_NOT_EXIST | 0x8CCC001D |
| DATA_SIZE_LIMIT_EXCEEDED | 0x8CCC001F |
| INVALID_RING_OPTION | 0x8CCC0020 |
| CTIERR_APP_SOFTKEYS_ALREADY_CONTROLLED | 0x8CCC0021 |
| CTIERR_INVALID_DEVICE_NAME | 0x8CCC0022 |
| CTIERR_INFORMATION_NOT_AVAILABLE | 0x8CCC0023 |
| CTIERR_MEDIA_RESOURCE_NAME_SIZE_EXCEEDED | 0x8CCC0024 |
| CTIERR_APPLICATION_DATA_SIZE_EXCEEDED | 0x8CCC0025 |
| CTIERR_INVALID_MEDIA_DEVICE | 0x8CCC0026 |
| CTIERR_CLOSE_DELAY_NOT_SUPPORTED_WITH_REG_TYPE | 0x8CCC0027 |
| CTIERR_INVALID_TOTAL_VOICE_COUNTS | 0x8CCC0028 |
| CTIERR_INVALID_HIGH_PRIORITY_VOICE_COUNTS | 0x8CCC0029 |
| CTIERR_INVALID_TOTAL_FAX_COUNTS | 0x8CCC002A |
| CTIERR_INVALID_HIGH_PRIORITY_FAX_COUNTS | 0x8CCC002B |
| REDIRECT_CALLINFO_ERR | 0x8CCC0030 |
| REDIRECT_ERR | 0x8CCC0031 |
| REDIRECT_CALL_CALL_TABLE_FULL | 0x8CCC0032 |
| REDIRECT_CALL_PROTOCOL_ERROR | 0x8CCC0033 |
| REDIRECT_CALL_UNKNOWN_DESTINATION | 0x8CCC0034 |
| REDIRECT_CALL_DIGIT_ANALYSIS_TIMEOUT | 0x8CCC0035 |
| REDIRECT_CALL_MEDIA_CONNECTION_FAILED | 0x8CCC0036 |
| REDIRECT_CALL_PARTY_TABLE_FULL | 0x8CCC0037 |
| REDIRECT_CALL_ORIGINATOR_ABANDONED | 0x8CCC0038 |
| REDIRECT_CALL_UNKNOWN_PARTY | 0x8CCC0039 |
| REDIRECT_CALL_INCOMPATIBLE_STATE | 0x8CCC003A |
| REDIRECT_CALL_PENDING_REDIRECT_TRANSACTION | 0x8CCC003B |
| REDIRECT_CALL_UNKNOWN_ERROR | 0x8CCC003C |
| REDIRECT_CALL_NORMAL_CLEARING | 0x8CCC003D |
| REDIRECT_CALL_UNRECOGNIZED_MANAGER | 0x8CCC003E |
| REDIRECT_CALL_DESTINATION_BUSY | 0x8CCC003F |
| REDIRECT_CALL_DESTINATION_OUT_OF_ORDER | 0x8CCC0040 |
| CANNOT_OPEN_DEVICE | 0x8CCC0041 |
| TRANSFERFAILED_OUTSTANDING_TRANSFER | 0x8CCC0042 |
| TRANSFERFAILED_CALLCONTROL_TIMEOUT | 0x8CCC0043 |
| CALLHANDLE_UNKNOWN_TO_LINECONTROL | 0x8CCC0044 |
| OPERATION_NOT_AVAILABLE_IN_CURRENT_STATE | 0x8CCC0045 |
| CONFERENCE_FULL | 0x8CCC0046 |
| MAX_NUMBER_OF_CTI_CONNECTIONS_REACHED | 0x8CCC0047 |
| CTIERR_CONSULTCALL_ALREADY_OUTSTANDING | 0x8CCC0048 |
| NO_CONFERENCE_BRIDGE | 0x8CCC0049 |
| CTIERR_UDP_PASS_THROUGH_NOT_SUPPORTED | 0x8CCC004A |
| INCOMPATIBLE_PROTOCOL_VERSION | 0x8CCC0050 |
| UNRECOGNIZABLE_PDU | 0x8CCC0051 |
| ILLEGAL_MESSAGE_FORMAT | 0x8CCC0052 |
| CTIERR_INCOMPATIBLE_AUTOINSTALL_PROTOCOL_VERSION | 0x8CCC0053 |
| CTIERR_INVALID_MESSAGE_LENGTH | 0x8CCC0054 |
| CTIERR_INVALID_MESSAGE_HEADER_INFO | 0x8CCC0055 |
| CTIERR_MESSAGE_TOO_BIG | 0x8CCC0056 |
| CTIERR_INVALID_FILTER_SIZE | 0x8CCC0057 |
| CTIERR_INVALID_USER_SETTINGS | 0x8CCC0058 |
| DIRECTORY_TEMPORARY_UNAVAILABLE | 0x8CCC005E |
| DIRECTORY_LOGIN_NOT_ALLOWED | 0x8CCC005F |
| DIRECTORY_LOGIN_FAILED | 0x8CCC0060 |
| PROVIDER_NOT_OPEN | 0x8CCC0061 |
| PROVIDER_ALREADY_OPEN | 0x8CCC0062 |
| NOT_INITIALIZED | 0x8CCC0063 |
| CLUSTER_LINK_FAILURE | 0x8CCC0064 |
| LINE_INFO_DOES_NOT_EXIST | 0x8CCC0065 |
| DIGIT_GENERATION_ALREADY_IN_PROGRESS | 0x8CCC0066 |
| DIGIT_GENERATION_WRONG_CALL_HANDLE | 0x8CCC0067 |
| DIGIT_GENERATION_WRONG_CALL_STATE | 0x8CCC0068 |
| DIGIT_GENERATION_CALLSTATE_CHANGED | 0x8CCC0069 |
| LINE_GREATER_THAN_MAX_LINE | 0x8CCC006A |
| RETRIEVEFAILED_ACTIVE_CALL_ON_LINE | 0x8CCC0070 |
| INVALID_LINE_HANDLE | 0x8CCC0071 |
| LINE_NOT_PRIMARY | 0x8CCC0072 |
| CFWDALL_ALREADY_SET | 0x8CCC0073 |
| CFWDALL_DESTN_INVALID | 0x8CCC0074 |
| CTIERR_DIRECTORY_LOGIN_TIMEOUT | 0x8CCC0075 |
| CTIERR_LINE_OUT_OF_SERVICE | 0x8CCC0076 |
| DEVICE_OUT_OF_SERVICE | 0x8CCC0077 |
| MSGWAITING_DESTN_INVALID | 0x8CCC0078 |
| DARES_INVALID_REQ_TYPE | 0x8CCC0079 |
| CONFERENCE_FAILED | 0x8CCC007A |
| CONFERENCE_INVALID_PARTICIPANT | 0x8CCC007B |
| CONFERENCE_ALREADY_PRESENT | 0x8CCC007C |
| CONFERENCE_INACTIVE | 0x8CCC007D |
| TRANSFER_INACTIVE | 0x8CCC007E |
| CTIERR_REGISTER_FEATURE_ACTIVATION_FAILED | 0x8CCC007F |
| CTIERR_UNSUPPORTED_CALL_PARK_TYPE | 0x8CCC0080 |
| CTIERR_CALL_UNPARK_FAILED | 0x8CCC0081 |
| CTIERR_INVALID_PARK_DN | 0x8CCC0082 |
| CTIERR_INVALID_PARK_REGISTRATION_HANDLE | 0x8CCC0083 |
| CTIERR_INVALID_MONITOR_DN_TYPE | 0x8CCC0084 |
| CTIERR_CALL_PARK_NO_DN | 0x8CCC0085 |
| CTIERR_ILLEGAL_DEVICE_TYPE | 0x8CCC0086 |
| CTIERR_CALL_REQUEST_ALREADY_OUTSTANDING | 0x8CCC0087 |
| CTIERR_CONSULT_CALL_FAILURE | 0x8CCC0088 |
| CTIERR_FEATURE_ALREADY_REGISTERED | 0x8CCC0089 |
| CTIERR_STATION_SHUT_DOWN | 0x8CCC008A |
| CTIERR_INTERNAL_FAILURE | 0x8CCC0090 |
| CTIERR_MEDIAREGISTRATIONTYPE_DO_NOT_MATCH | 0x8CCC0091 |
| CTIERR_OPERATION_FAILED_QUIETCLEAR | 0x8CCC0092 |
| CTIERR_FEATURE_DATA_REJECT | 0x8CCC0093 |
| CALL_DROPPED | 0x8CCC0094 |
| CTIERR_INVALID_DTMFDIGITS | 0x8CCC0097 |
| CTIERR_INCORRECT_MEDIA_CAPABILITY | 0x8CCC0098 |
| COMMAND_NOT_IMPLEMENTED_ON_DEVICE | 0x8CCC0099 |
| CTIERR_DEVICE_SHUTTING_DOWN | 0x8CCC009A |
| CTIERR_INVALID_MEDIA_RESOURCE_ID | 0x8CCC009B |
| CTIERR_UNKNOWN_EXCEPTION | 0x8CCC009C |
| CTIERR_OPERATION_NOT_ALLOWED | 0x8CCC009D |
| CTIERR_INVALID_MEDIA_PARAMETER | 0x8CCC009E |
| CTIERR_MEDIA_CAPABILITY_MISMATCH | 0x8CCC009F |
| CTIERR_DEVICE_ALREADY_OPENED | 0x8CCC00A0 |
| CTIERR_DEVICE_NOT_OPENED_YET | 0x8CCC00A1 |
| CTIERR_MEDIA_ALREADY_TERMINATED_NONE | 0x8CCC00A2 |
| CTIERR_MEDIA_ALREADY_TERMINATED_STATIC | 0x8CCC00A3 |
| CTIERR_MEDIA_ALREADY_TERMINATED_DYNAMIC | 0x8CCC00A4 |
| CTIERR_OWNER_NOT_ALIVE | 0x8CCC00A5 |
| CTIERR_USER_NOT_AUTH_FOR_SECURITY | 0x8CCC00D0 |
| CTIERR_CONNECTION_ON_INVALID_PORT | 0x8CCC00D1 |
| CTIERR_DEVICE_RESTRICTED | 0x8CCC00D2 |
| CTIERR_LINE_RESTRICTED | 0x8CCC00D3 |
| CTIERR_RESOURCE_NOT_AVAILABLE | 0x8CCC00B0 |
| CTIERR_CONFERENCE_ALREADY_EXISTED | 0x8CCC00B1 |
| CTIERR_CONFERENCE_NOT_EXISTED | 0x8CCC00B2 |
| CTIERR_CALL_NOT_EXISTED | 0x8CCC00B3 |
| CTIERR_INVALID_PARAMETER | 0x8CCC00B4 |
| CTIERR_MORE_ACTIVE_CALLS_THAN_RESERVED | 0x8CCC00B5 |
| CTIERR_INVALID_RESOURCE_TYPE | 0x8CCC00B6 |
| CTIERR_DUPLICATE_CALL_REFERENCE | 0x8CCC00B7 |
| CTIERR_NOT_PRESERVED_CALL | 0x8CCC00B8 |
| CTIERR_NO_EXISTING_CONFERENCE | 0x8CCC00B9 |
| CTIERR_NO_RESPONSE_FROM_MP | 0x8CCC00BA |
| CTIERR_SYSTEM_ERROR | 0x8CCC00BB |
| CTIERR_REGISTER_FEATURE_PROVIDER_NOT_REGISTERED | 0x8CCC00BC |
| CTIERR_REGISTER_FEATURE_APP_ALREADY_REGISTERED | 0x8CCC00BD |
| CTIERR_PENDING_ACCEPT_OR_ANSWER_REQUEST | 0x8CCC00C0 |
| CTIERR_INVALID_MEDIA_PROCESS | 0x8CCC00C1 |
| CTIERR_CAPABILITIES_DO_NOT_MATCH | 0x8CCC00C2 |
| CTIERR_DEVICE_OWNER_ALIVE_TIMER_STARTED | 0x8CCC00C3 |
| CTIERR_MAXCALL_LIMIT_REACHED | 0x8CCC00C4 |
| CTIERR_CTIHANDLER_PROCESS_CREATION_FAILED | 0x8CCC00C5 |
| CTIERR_FEATURE_SELECT_FAILED | 0x8CCC00C6 |
| CTIERR_REDIRECT_UNAUTHORIZED_COMMAND_USAGE | 0x8CCC00C7 |
| CTIERR_NO_EXISTING_CALLS | 0x8CCC00C8 |
| CTIERR_UNSUPPORTED_CFWD_TYPE | 0x8CCC00C9 |
| CTIERR_FAC_CMC_REASON_FAC_NEEDED | 0x8CCC00CA |
| CTIERR_FAC_CMC_REASON_CMC_NEEDED | 0x8CCC00CB |
| CTIERR_FAC_CMC_REASON_FAC_CMC_NEEDED | 0x8CCC00CC |
| CTIERR_FAC_CMC_REASON_FAC_INVALID | 0x8CCC00CD |
| CTIERR_CRYPTO_CAPABILITY_MISMATCH | 0x8CCC00D4 |
| CTIERR_OUT_OF_BANDWIDTH | 0x8CCC00D6 |
| CTIERR_DB_INITIALIZATION_ERROR | 0x8CCC00DA |
| CTIERR_INTERCOM_SPEEDDIAL_ALREADY_SET | 0x8CCC00DB |
| CTIERR_INTERCOM_SPEEDDIAL_DESTN_INVALID | 0x8CCC00DC |
| CTIERR_INTERCOM_TALKBACK_FAILURE | 0x8CCC00DD |
| CTIERR_DEVICE_REGISTRATION_FAILED_NOT_SUPPORTED_MEDIATYPE | 0x8CCC00DE |
| CTIERR_BIB_RESOURCE_NOT_AVAILABLE | 0x8CCC00DF |
| CTIERR_INVALID_CALLID | 0x8CCC00E1 |
| CTIERR_INVALID_MONITOR_DESTN | 0x8CCC00E2 |
| CTIERR_PENDING_START_MONITORING_REQUEST | 0x8CCC00E3 |
| CTIERR_START_MONITORING_FAILED | 0x8CCC00E4 |
| CTIERR_PENDING_START_RECORDING_REQUEST | 0x8CCC00E5 |
| CTIERR_PENDING_STOP_RECORDING_REQUEST | 0x8CCC00E6 |
| CTIERR_START_RECORDING_FAILED | 0x8CCC00E7 |
| CTIERR_RECORDING_ALREADY_INPROGRESS | 0x8CCC00E8 |
| CTIERR_NO_RECORDING_SESSION | 0x8CCC00E9 |
| CTIERR_RECORDING_SESSION_INACTIVE | 0x8CCC00EA |
| CTIERR_RECORDING_CONFIG_NOT_MATCHING | 0x8CCC00EB |
| CTIERR_BIB_NOT_CONFIGURED | 0x8CCC00EC |
| CTIERR_INTERCOM_SPEEDDIAL_ALREADY_CONFIGURED | 0x8CCC00ED |
| CTIERR_INTERCOM_TALKBACK_ALREADY_PENDING | 0x8CCC00EE |
| CTIERR_INVALID_MONITORMODE | 0x8CCC00EF |
| CTIERR_PRIMARY_CALL_INVALID | 0x8CCC00F1 |
| CTIERR_PRIMARY_CALL_STATE_INVALID | 0x8CCC00F2 |
| CTIERR_IPADDRMODE_MISMATCH | 0x8CCC00F3 |
| CTIERR_DYNREG_IPADDRMODE_MISMATCH | 0x8CCC00F4 |
| CTIERR_FEATURE_NOT_AVAILABLE | 0x8CCC00F5 |
| CTIERR_INVALID_CALL_PARTITIONING_POLICY | 0x8CCC00F6 |
| CTIERR_EXTRA_CALLS_SELECTED | 0x8CCC00F7 |
| CTIERR_DROP_PARTY_FAILED | 0x8CCC00F8 |
| PROVIDER_CLOSED | 0xDEADBEEF |
| PROTOCOL_TIMEOUT | 0xBEEFBEEF |
| DESTINATION_UNKNOWN | 0x8EEE0001 |
| DESTINATION_BUSY | 0x8EEE0002 |
| CTIERR_NO_CALLS_TO_PICKUP | 0x8CCC00F9 |
| CTIERR_NO_BANDWIDTH_TO_PICKUP | 0x8CCC00FA |
| CTIERR_NO_LINES_TO_PICKUP | 0x8CCC00FB |
| CTIERR_KEY_NOT_ACTIVE | 0x8CCC00FC |
| CTIERR_ALREADY_REGISTERED | 0x8CCC00FD |
| CTIERR_INVALID_PICKUPGROUP | 0x8CCC00FE |
| CTIERR_REGISTRATION_NOT_FOUND | 0x8CCC00FF |
| CTIERR_PICKUP_FAILED | 0x8CCC0101 |
| CTIERR_PICKUPGROUP_DELETED | 0x8CCC0102 |
| CTIERR_PICKUPGROUP_CHANGED | 0x8CCC0100 |
| CTIERR_TEMPORARY_FAILURE | 0x8CCC004F |
| CTIERR_OPERATION_FAILED_CHAPERONE_CALL_ON_DEVICE | 0x8CCC0103 |
| CTIERR_SECURITY_CAPABILITY_MISMATCH | 0x8CCC0104 |
| CTIERR_OPERATION_FAILED_CALL_WITH_EARLY_ANNOUNCEMENT | 0x8CCC0106 |
| CTIERR_MEDIA_CONNECTION_FAILED | 0x8CCC0108 |
| CTIERR_REQUEST_ALREADY_PENDING | 0x8CCC0109 |
| CTIERR_START_SEND_MEDIA_TO_BIB_FAILED | 0x8CCC010A |
| CTIERR_STOP_SEND_MEDIA_TO_BIB_FAILED | 0x8CCC010B |
| CTIERR_INVALID_MONITORING_PARTY | 0x8CCC010C |
| CTIERR_MONITOR_UPDATE_FAILED_MEDIA_INACTIVE | 0x8CCC010D |
| CTIERR_MONITOR_UPDATE_FAILED_MEDIA_ERROR | 0x8CCC010E |
| CTIERR_CALL_DROPPED | 0x8CCC010F |
| CTIERR_NO_SEND_MEDIA_TO_BIB_SESSION | 0x8CCC0110 |
| CTIERR_EXISTING_SEND_MEDIA_TO_BIB_SESSION | 0x8CCC0111 |
| CTIERR_MONITOR_UPDATE_FAILED | 0x8CCC0112 |
| CTIERR_LINE_ALREADY_OPENED | 0x8CCC0114 |
| CTIERR_INVALID_TONE | 0x8CCC0115 |
| CTIERR_MEDIA_ALREADY_TERMINATED_STATIC_GETPORT_SUPPORT | 0x8CCC0116 |
| CTIERR_MEDIA_ALREADY_TERMINATED_DYNAMIC_GETPORT_SUPPORT | 0x8CCC0117 |
| CTIERR_SSO_DISABLED | 0x8CCC0118 |
| CTIERR_SSO_AUTH_SERVER_DOWN | 0x8CCC0119 |
| CTIERR__MEDIA_ALREADY_ESTABLISHED | 0x8CCC011B |
| CTIERR_PATH_REPLACEMENT_INPROGRESS | 0x8CCC00CF |
| CTIERR_OPERATION_FAILED_ORPHAN_PAUSED_CALL | 0x8CCC0105 |
| CTIERR_LOGIN_FAILED_PWD_EXPIRED_USER_CAN_RESET | 0x8CCC011D |
| CTIERR_LOGIN_FAILED_PWD_EXPIRED_USER_CANNOT_RESET | 0x8CCC011E |
| CTIERR_LOGIN_FAILED_ACCOUNT_LOCKED | 0x8CCC011F |
| CTIERR_INVALID_REMOTE_DESTINATION_NUMBER | 0x8CCC0121 |
| CTIERR_DUPLICATE_REMOTE_DESTINATION_NUMBER | 0x8CCC0122 |
| CTIERR_REMOTEDESTINATION_LIMIT_EXCEEDED | 0X8CCC0123 |
| CTIERR_REMOTE_DEVICE_REQUEST_FAILED_ACTIVE_RD_NOT_SET | 0X8CCC0124 |
| CTIERR_ENDUSER_NOT_ASSOCIATED_WITH_DEVICE | 0X8CCC0126 |
| CTIERR_DEVICE_ALREADY_REGISTERED_NONEXTEND | 0X8CCC0127 |
| CTIERR_MEDIA_ALREADY_TERMINATED_EXTEND | 0X8CCC0128 |
| CTIERR_RECORDING_INVOCATION_TYPE_NOT_MATCHING | 0x8CCC0129 |
| CTIERR_INVALID_REMOTE_DESTINATION_NAME | 0x8CCC0130 |
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