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Recording Jabber voice/softphone calls
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Recording Jabber voice/softphone calls
Matthew Madzia
8/20/12 3:06 PM
RE: Recording Jabber voice/softphone calls
David Lender
8/21/12 10:25 PM
Matthew Madzia
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Recording Jabber voice/softphone calls
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8/20/12 3:06 PM
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Does MediaSense currently support recording Jabber softphone voice calls? I checked the MediaSense 8.5.4 docs and couldn't find any mention. I understand that these calls cannot be recorded on the UCM via Built-in-Bridge technology. I was wondering if there has been any testing on using CUBE based session recording for Jabber calls?
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David Lender
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RE: Recording Jabber voice/softphone calls
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8/21/12 10:25 PM as a reply to Matthew Madzia.
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Yes, Jabber call could be recorded from CUBE, assuming the call is g.711 or g.729
Jabber call could also be recorded from UCM, if the other party could do media forking.
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