MediaSense Forums

RE: Recording Jabber voice/softphone calls

Matthew Madzia Posts: 1 Join Date: 8/5/10 Recent Posts	Recording Jabber voice/softphone calls Answer 8/20/12 3:06 PM Mark as an Answer Submit Reply with Quote Quick Reply Does MediaSense currently support recording Jabber softphone voice calls? I checked the MediaSense 8.5.4 docs and couldn't find any mention. I understand that these calls cannot be recorded on the UCM via Built-in-Bridge technology. I was wondering if there has been any testing on using CUBE based session recording for Jabber calls?
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David Lender Posts: 8 Join Date: 4/4/08 Recent Posts	RE: Recording Jabber voice/softphone calls Answer 8/21/12 10:25 PM as a reply to Matthew Madzia. Mark as an Answer Submit Reply with Quote Quick Reply Yes, Jabber call could be recorded from CUBE, assuming the call is g.711 or g.729 Jabber call could also be recorded from UCM, if the other party could do media forking.
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