Hi,
I am totally new to mpsa
1/ if I have directory service importing users from CUCM, should I update the user instead of creating?
AFAIK, Directory service should add new users in the course of synchronization, you don¿t need to add them separately.
2/ does anyone have a soap message as example to update or add a user?
(I don't use wsdl/axis)
Please refer the following link to get the samples of adding and deleting users:-
http://developer.cisco.com/web/mpsa/wikidocs?p_p_id=54_INSTANCE_bl4U&p_p_lifecycle=0&p_p_state=normal&p_p_mode=view&p_p_col_id=column-1&p_p_col_count=1&_54_INSTANCE_bl4U_struts_action=%2fwiki_display%2fview&_54_INSTANCE_bl4U_nodeName=Main&_54_INSTANCE_bl4U_title=FAQ#section-FAQ-HowToAddAndDeleteUsersUsingSOAPRequestsI Update user from template should be fairly similar to add user from template, except that you would be using real user id instead of guest.
Hope this answers your questions.
Thanks.