eGain launches Multichannel Suite to enhance Cisco Unified CCX http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=4895319 2013-05-21T23:21:29Z 2013-05-21T23:21:29Z Ashwin Venkatesh http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4895318 2011-12-14T20:24:12Z 2011-12-14T20:23:21Z

Pioneering solution integrates best-of-breed eService with Cisco's leading contact center platform for medium-sized businesses.  A full announcement of the press release is available at: [url=http://www.egain.com/pages/Level2.asp?sectionID=6&pageID=1335]http://www.egain.com/pages/Level2.asp?sectionID=6&pageID=1335[/url]

Ashwin Venkatesh 2011-12-14T20:23:21Z