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RE: Getting SBP to talk to Cisco Hardware

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Getting SBP to talk to Cisco Hardware
csbp adapter
Answer
9/1/10 6:00 PM
Folks,
 
Hi there. I'm not sure if I'm asking the right question. Very much a newb.
 
I've got SBP installed on a server machine. I've got my own custom webserver. I've created a customer adapter which points to the custom webserver.
 
BUT, the big question is ..
 
How do I get the SBP to receive real-time call information from the Cisco Hardware / Server?
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RE: Getting SBP to talk to Cisco Hardware
Answer
9/3/10 4:03 PM as a reply to Stu Andrews.
Anyone able to help me out with this?
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RE: Getting SBP to talk to Cisco Hardware
Answer
9/4/10 8:38 AM as a reply to Stu Andrews.
I believe the SBP client uses the Cisco TAPI TSP plugin.  Ge that installed and configured properly and SBP should use it to get screenpop information.
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RE: Getting SBP to talk to Cisco Hardware
Answer
9/6/10 3:11 AM as a reply to David Staudt.
Yeah, I completely missed the way the SBP and Tapi architecture work. I think I understand now.
 
Once the SBP Server is installed, the TAPI driver (and config) must be done ON EACH PHONE/COMPUTER you want to send back info.
 
This is an option for me, but I think I've discovered another way to get real-time info from the server (RADIUS ACCOUNTING).
 
We'll see. Thanks for the reply!
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