Purchase a Cisco Developer Support Contract: http://developer.cisco.com/web/cdc/program-membership

Developer Support Contract Facts

• Cisco Developer Support Contract is not required for lab evaluations
• Support Contract is required for customer deployments to ensure case based, service level agreement support from Cisco
• Support contracts are structured to proivde support by technology
• Purchase the DEVELOPER UC support contract for $2000 to cover the Smart Business Portal
• Purcahse the CUSTOMER PLUS support contract to add support for the Contact Center Technology
• Join the Cisco TECHNOLOGY DEVELOPER PROGRAM to maximize your benefits with Cisco logo usage rights and many other benefits
• If you would like your add on's (business adapters, role based views) supported, you will want to become a Cisco Technology Developer Program (TDP) partner and have your components certified.
• TDP membership provides additional benefits such as logo usage rights, and orderablity on the Cisco price list

What's Supported / What's Not

• Cisco Developer Support will support the out of box integration integrations for the core portal application and the business adapters offered as part of the ecosystem of adapters
• Cisco will not support customizations, mashups and web parts created by partners