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RE: Cisco Call Recording Interface random error Reason: Q.850;cause=47

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Cisco Call Recording Interface random error Reason: Q.850;cause=47
Answer
11/26/12 8:51 PM
Hello,
One of our customers is having problem with Cisco Call Recording interface. Most of the calls getting recorded fine except in case of consulation transfer. In case of consulation transfer some calls (to the same extension) get recorded, other calls getting error Reason: Q.850;cause=47. Any suggestions, ideas?
 
Thanks
 
bad call Wireshark
Message Header
Via: SIP/2.0/UDP 10.32.60.12:5060;branch=z9hG4bK152da74fee0f0
From: "Rob Trefz Agent" ;tag=ae0b7800-6bc8-4225-972e-582b03635c76-44193253
To: ;tag=002f1860
Date: Mon, 19 Nov 2012 15:03:11 GMT
Call-ID: 3acde700-aa14a2f-c1cb-c3c200a@10.32.60.12
User-Agent: Cisco-CUCM8.0
Max-Forwards: 70
P-Preferred-Identity: "Rob Trefz Agent"
CSeq: 102 BYE
Reason: Q.850;cause=47
Content-Length: 0
 
Good Call Wireshark
 
Message Header
Via: SIP/2.0/UDP 10.32.60.12:5060;branch=z9hG4bK152b64154c8fe
From: "Rob Trefz Agent" ;tag=ae0b7800-6bc8-4225-972e-582b03635c76-44193217
To: ;tag=302d2e62
Date: Mon, 19 Nov 2012 14:56:44 GMT
Call-ID: 54226380-aa148ac-c1c1-c3c200a@10.32.60.12
User-Agent: Cisco-CUCM8.0
Max-Forwards: 70
P-Preferred-Identity: "Rob Trefz Agent"
CSeq: 102 BYE
Content-Length: 0
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RE: Cisco Call Recording Interface random error Reason: Q.850;cause=47
Answer
11/26/12 9:40 PM as a reply to srinivas voora.
This kind of error is usually seen when a transcoder, MTP or similar media-path helper resource is either not configured or has run out of available instances.  Ensuring that DTMF signaling type and codec usage is unified and configured correctly may help reduce the need for such resources.
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