SocialMiner http://developer.cisco.com/web/socialminer/blogroll/-/blogs/rss 2013-05-18T06:45:31Z 2013-05-18T06:45:31Z David Lender http://developer.cisco.com/web/socialminer/blogroll/-/blogs/socialminer-9-0-1 2012-06-20T17:51:01Z 2012-06-20T17:48:50Z

SocialMiner 9.0(1) Developer's Guide is posted in the documentation page of this SocialMiner tech center on CDN. http://developer.cisco.com/web/socialminer/docs SocialMiner Documentation The API

David Lender 2012-06-20T17:48:50Z David Lender http://developer.cisco.com/web/socialminer/blogroll/-/blogs/socialminer-8-5-5 2012-01-31T21:07:14Z 2012-01-31T21:04:39Z

Cisco SocialMiner 8.5(5) program had passed FCS Readiness is now available for download at www.cisco.com Key features in this release are: - Standalone single-session chat - Chat feed type - Agent

David Lender 2012-01-31T21:04:39Z David Lender http://developer.cisco.com/web/socialminer/blogroll/-/blogs/socialminer-8-5-4 2011-10-06T19:29:49Z 2011-09-29T19:07:04Z

Cisco SocialMiner Release 8.5(4) provides the following new features and enhancements: Bookmarklet SocialMiner 8.5(4) adds the Bookmarklet feature for easy creation of Twitter Search and RSS feeds.

David Lender 2011-09-29T19:07:04Z David Lender http://developer.cisco.com/web/socialminer/blogroll/-/blogs/socialminer-8-5-3 2011-08-23T18:58:48Z 2011-08-23T18:18:21Z

The key functionality that is part of this release is as follows: UI Improvements State selector Real time state changes (eventing) Cisco Facebook Reply Template Auto-Tagging Updated Hardware Policy

David Lender 2011-08-23T18:18:21Z David Lender http://developer.cisco.com/web/socialminer/blogroll/-/blogs/socialminer-8-5-2 2011-06-09T18:43:17Z 2011-06-09T18:37:07Z

SocialMiner 8.5(2) includes: -Notifications - Email and IM notifications are now available. You can configure notifications to be sent through email and/or instant messaging any time a social contact

David Lender 2011-06-09T18:37:07Z Tod Famous http://developer.cisco.com/web/socialminer/blogroll/-/blogs/cisco-developer-network-ask-the-pm 2011-04-11T15:20:25Z 2011-04-11T15:19:43Z

Links/resources Partner Guide to SocialMiner

Tod Famous 2011-04-11T15:19:43Z Tod Famous http://developer.cisco.com/web/socialminer/blogroll/-/blogs/socialminer-development-challenge-1 2010-11-07T23:00:13Z 2010-11-07T04:09:25Z

One of the SocialMiner features that we think will be most interesting to our system integration partners and possibly other technology partners is the new reply template feature. This is the first

Tod Famous 2010-11-07T04:09:25Z David Staudt http://developer.cisco.com/web/socialminer/blogroll/-/blogs/welcome-to-the-ccp-tech-center! 2010-05-16T00:29:55Z 2010-05-05T20:08:34Z

Welcome to the CCP Technology Center on the Cisco Developer Network. My name is Tod Famous and I am the Product Line Manager for the enterprise contact center products at Cisco. I am also leading the

David Staudt 2010-05-05T20:08:34Z