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SocialMiner 9.0(1)
David Lender
| 20 Jun 2012
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SocialMiner 9.0(1) Developer's Guide is posted in the documentation page of this SocialMiner tech center on CDN.
http://developer.cisco.com/web/socialminer/docs
SocialMiner Documentation
The API changes include:
Campaign Results
Added a new value for the Campaign Results filterStatus parameter.
Added reason codes for social contact state changes.
...Read More
SocialMiner 8.5(5)
David Lender
| 31 Jan 2012
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Cisco SocialMiner 8.5(5) program had passed FCS Readiness is now available for download at www.cisco.com
Key features in this release are:
- Standalone single-session chat
- Chat feed type
- Agent chat UI
- Customer chat UI
- Chat alias
- API for chat transcript
- IE 8 support for chat
- UI improvements
- Social contact layout
- Settings page layout
Product Documentation:
Release Notes
...Read More
SocialMiner 8.5(4)
David Lender
| 29 Sep 2011
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Cisco SocialMiner Release 8.5(4) provides the following new features and enhancements:
Bookmarklet
...Read More
SocialMiner 8.5(3)
David Lender
| 23 Aug 2011
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The key functionality that is part of this release is as follows:
UI Improvements
State selector
Real time state changes (eventing)
Cisco Facebook Reply Template
Auto-Tagging
Updated Hardware Policy (any hardware vendor)
Serviceability
Eventing Status
Hardware Status
Logged in Users
Proxy Settings UI update -CCX
Localizations
HTTP Notification
...Read More
SocialMiner 8.5(2)
David Lender
| 09 Jun 2011
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SocialMiner 8.5(2) includes:
-Notifications - Email and IM notifications are now available. You can configure notifications to be sent through email and/or instant messaging any time a social contact is tagged with a defined tag. Email notifications support HTML tags while IM notifications are plain text.
...Read More
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SocialMiner in iFrame
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Koushal Pandit
Posts:
9
Join Date:
4/12/11
Recent Posts
SocialMiner in iFrame
Answer
1/22/13 6:30 AM
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As suggest in the docWiki, I tried adding the Social Miner in the iFrame. Techinically it works but there is certificate authentication errors in all browsers
Error from IE9 :
<table style="width: 90%;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td>
<h1 id="ContentBlocked">Content was blocked because it was not signed by a valid security certificate.</h1>
</td>
</tr>
<!-- More Info -->
<tr>
<td id="moreinfoAlign" align="left" valign="middle">
For more information, see "About Certificate Errors" in Internet Explorer Help.
</td>
</tr>
</tbody>
</table>
Error in Chrome :
This is probably not the site that you are looking for!
You attempted to reach <strong style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; line-height: 21.328125px;">192.168.1.*, but instead you actually reached a server identifying itself as <strong style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; line-height: 21.328125px;">ciscosm9.ipcce.com. This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of <strong style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; line-height: 21.328125px;">192.168.1.*
Please suggest how to solve this issue. Thanks
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Mir Khurram Ali
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Join Date:
11/24/10
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RE: SocialMiner in iFrame
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1/22/13 4:34 PM as a reply to Koushal Pandit.
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You have to setup a self-signed certificate. Please refer to this section of the User Guide for guidance - http://docwiki-dev.cisco.com/wiki/SocialMiner_Release_9.1(1)#Avoiding_certificate_warning
Also, IE9 and Chrome are not supported browsers. IE8 and Firefore are supported.
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Koushal Pandit
Posts:
9
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4/12/11
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RE: SocialMiner in iFrame
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1/23/13 10:39 AM as a reply to Mir Khurram Ali.
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Thank you for the quick reply!
We did follow the procedure in that link but we were using IE9 and chrome for testing purposes. I guess we need to use IE8 and firefox.
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