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SocialMiner 9.0(1) Developer's Guide is posted in the documentation page of this SocialMiner tech center on CDN.

http://developer.cisco.com/web/socialminer/docs

SocialMiner Documentation


The API changes include:

Campaign Results
Added a new value for the Campaign Results filterStatus parameter.
Added reason codes for social contact state changes.
...Read More

 

Cisco SocialMiner 8.5(5) program had passed FCS Readiness is now available for download at www.cisco.com

Key features in this release are:
- Standalone single-session chat
- Chat feed type
- Agent chat UI
- Customer chat UI
- Chat alias
- API for chat transcript
- IE 8 support for chat
- UI improvements
- Social contact layout
- Settings page layout

Product Documentation:

Release Notes ...Read More

 

Cisco SocialMiner Release 8.5(4) provides the following new features and enhancements:

Bookmarklet
...Read More

 

The key functionality that is part of this release is as follows:

UI Improvements
State selector
Real time state changes (eventing)
Cisco Facebook Reply Template
Auto-Tagging
Updated Hardware Policy (any hardware vendor)
Serviceability
Eventing Status
Hardware Status
Logged in Users
Proxy Settings UI update -CCX
Localizations
HTTP Notification

...Read More

 

SocialMiner 8.5(2) includes:

-Notifications - Email and IM notifications are now available. You can configure notifications to be sent through email and/or instant messaging any time a social contact is tagged with a defined tag. Email notifications support HTML tags while IM notifications are plain text.
...Read More

 

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HTTP Status 500 Malformed Header

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HTTP Status 500 Malformed Header
Answer
5/20/10 5:29 AM
I loaded gadget page (all gadgets) on my iphone.  It prompted for login/pw.  I logged in, and it worked fine.
 
I navigated to another page, cambe back, and now when I try to load the page it says "HTTP Status 500 Malformed header specified.
 
I just tried the Campaign Results only gadget page and I'm geting the same malformed header error.
 
Any ideas?  Is browser not caching the authentication properly.
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RE: HTTP Status 500 Malformed Header
Answer
5/21/10 11:53 PM as a reply to Tod Famous.
Any ideas?  Is browser not caching the authentication properly.

That would be my guess.  I'm looking into it now.
 
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RE: HTTP Status 500 Malformed Header
Answer
5/22/10 12:37 AM as a reply to Michael Lepore.
So whats happening is that mobile safari (the browser on the iphone) is not sending the Authorization header on subsequent requests.  Unfortunately tomcat is sending a cookie that lets it think the browser is authenticated.
 
No other browsers seem to do that.
 
So its a bug specific to mobile safari and the hack way we're doing authentication.
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