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Stupid Question, Agent Login URL

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Stupid Question, Agent Login URL
Answer
9/25/12 9:28 PM
I havn't been able to mess with SocialMiner in over a year, so I have actually forgotten the URL to login as an agent. Can someone help me out with this? Or point me to end user guides? Thanks!
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RE: Stupid Question, Agent Login URL
Answer
9/25/12 9:35 PM as a reply to RICHARD FOLTZ.
Hi Richard -
The 9.0(1) user guide is available here:  http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0%281%29
The SocialMiner URL is simply https://<machineNameOrIPAddress>
I hope that helps!
Amy Nordberg
 
RICHARD FOLTZ:
I havn't been able to mess with SocialMiner in over a year, so I have actually forgotten the URL to login as an agent. Can someone help me out with this? Or point me to end user guides? Thanks!
Flag

RE: Stupid Question, Agent Login URL
Answer
9/26/12 2:03 PM as a reply to Amy Nordberg.
That is the Admin login. I believe their is a different URL to login as an "Agent" right?
 
Amy Nordberg:
Hi Richard -
The 9.0(1) user guide is available here:  http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0(1)
The SocialMiner URL is simply https://<machineNameOrIPAddress>
I hope that helps!
Amy Nordberg

RICHARD FOLTZ:

I havn't been able to mess with SocialMiner in over a year, so I have actually forgotten the URL to login as an agent. Can someone help me out with this? Or point me to end user guides? Thanks!
Flag

RE: Stupid Question, Agent Login URL
Answer
9/26/12 3:54 PM as a reply to RICHARD FOLTZ.
Hi Richard -
No, the URL is the same for admin and agent login.  It's who you log in as that makes the difference (agents are in Active Directory, admin is not).  Please see the Active Directory section of the User Doc:  http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0%281%29#Active_Directory
 
Amy Nordberg
 
RICHARD FOLTZ:
That is the Admin login. I believe their is a different URL to login as an "Agent" right?

Amy Nordberg:

Hi Richard -
The 9.0(1) user guide is available here:  http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0(1)
The SocialMiner URL is simply https://<machineNameOrIPAddress>
I hope that helps!
Amy Nordberg

RICHARD FOLTZ:

I havn't been able to mess with SocialMiner in over a year, so I have actually forgotten the URL to login as an agent. Can someone help me out with this? Or point me to end user guides? Thanks!
Flag

RE: Stupid Question, Agent Login URL
Answer
9/26/12 4:05 PM as a reply to Amy Nordberg.
Ahh, OK then. That actually sounds familiar now. Also means apparently I have a different type issue, as it wont authenticate AD users. Narrowing the issue though, thanks for the input!
 
Amy Nordberg:
Hi Richard -
No, the URL is the same for admin and agent login.  It's who you log in as that makes the difference (agents are in Active Directory, admin is not).  Please see the Active Directory section of the User Doc:  http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0(1)#Active_Directory
 
Amy Nordberg

RICHARD FOLTZ:

That is the Admin login. I believe their is a different URL to login as an "Agent" right?

Amy Nordberg:

Hi Richard -
The 9.0(1) user guide is available here:  http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0(1)
The SocialMiner URL is simply https://<machineNameOrIPAddress>
I hope that helps!
Amy Nordberg

RICHARD FOLTZ:

I havn't been able to mess with SocialMiner in over a year, so I have actually forgotten the URL to login as an agent. Can someone help me out with this? Or point me to end user guides? Thanks!
Flag

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